Direct links to fixes
8.1.2.000-IBM-SPSRV-AIX
8.1.2.000-IBM-SPSRV-Linuxppc64le
8.1.2.000-IBM-SPCMS-Linuxx86_64
8.1.2.000-IBM-SPCMS-WindowsI32
8.1.2.000-IBM-SPSRV-Linuxs390x
8.1.2.000-IBM-SPCMS-WindowsX64
8.1.2.000-IBM-SPSRV-Linuxx86_64
8.1.2.000-IBM-SPSRV-WindowsX64
8.1.2.000-IBM-SPOC-AIX
8.1.2.000-IBM-SPOC-LinuxPPC64le
8.1.2.000-IBM-SPOC-Linuxs390x
8.1.2.000-IBM-SPOC-Linuxx86_64
8.1.2.000-IBM-SPOC-WindowsX64
7.1.8.000-TIV-TSMSRV-AIX
7.1.8.000-TIV-TSMSRV-HP-UX
7.1.8.000-TIV-TSMSRV-Linuxppc64
7.1.8.000-TIV-TSMSRV-Linuxs390x
7.1.8.000-TIV-TSMSRV-Linuxx86_64
7.1.8.000-TIV-TSMSRV-SolarisSPARC
7.1.8.000-TIV-TSMSRV-WIN
7.1.8.000-TIV-TSMOC-AIX
7.1.8.000-TIV-TSMOC-Linuxx64
7.1.8.000-TIV-TSMOC-Windows
7.1.8.000-TIV-TSMOC-LinuxPPC64
7.1.8.000-TIV-TSMOC-LinuxPPC64le
7.1.8.000-TIV-TSMOC-LinuxS390
IBM Spectrum Protect Server V8.1 Fix Pack 2 (V8.1.2) Downloads
APAR status
Closed as program error.
Error description
A "dsmserv restore db" may fail with errors below if the server is running with the 'language" option set to Spanish: For AIX server the Spanish "language" option value is "es_ES or ES_ES" For Windows: "esp" For HPUX: "es_ES.iso88591 or es_ES.utf8" For Linux: "es_ES or es_ES.utf8 For Solaris: "es_ES.ISO8859-1 or es_ES.UTF-8" The problem is that the colon character is missed at the lines of "Volume Seq" and "Operation Date/Time" in the volume stanza of the volume history file. These missing colons can cause problems to the restore database operation of these volumes backed up with "BACKUPFULL" or "BACKPINCR" or "DBSNAPSHOT". Example: ANR4593E La restauración de base de datos no ha podido encontrar ninguna opción idónea para utilizar en el proceso. ANR4602E No se han encontrado volúmenes para TODATE 23/02/2017 20:19:52. ANR2032E RESTORE DB: ha fallado el mandato: se ha detectado un error interno ANR9999D Thread<0> issued message 2032 from: ANR9999D Thread<0> 00007FFBB36AEF2E outMsgf()+3e ANR9999D Thread<0> 00007FFBB2DE6D70 AdmRestoreDb()+15e0 ANR9999D Thread<0> 00007FFBB2D4CBDC admRestoreDatabase()+1fc ANR9999D Thread<0> 00007FFBB2D332A4 RestoreDb()+104 ANR9999D Thread<0> 00007FFBB2D3249F adsmMain()+13ef ANR9999D Thread<0> 00007FF61DD9110D main()+8d dsmserv.c:241 ANR9999D Thread<0> 00007FF61DD9272B __tmainCRTStartup()+10f crtexe.c:626 ANR9999D Thread<0> 00007FFBEBC3168D BaseThreadInitThunk()+d ANR9999D Thread<0> 00007FFBEE034629 RtlUserThreadStart()+1d Tivoli Storage Manager / IBM Spectrum Protect Versions Affected: V6.3 , V7.1 and V8.1 on all supported platforms Customer/L2 Diagnostics: A server trace with IC flag enabled in the dsmserv.opt during restore, allows to get this kind of trace information: [0][icvolhst.c][8359][AssignRestoreStanzaFromVolHist]:doThisLine =4, cmpResult=0 for line='Operación de copia de seguridad: ' [0][icvolhst.c][8337][AssignRestoreStanzaFromVolHist]:Read line Secuencia de volúmenes 100001 file volhist.dat. [0][icvolhst.c][8359][AssignRestoreStanzaFromVolHist]:doThisLine =5, cmpResult=0 for line='Secuencia de volúmenes ' [0][icvolhst.c][8706][AssignRestoreStanzaFromVolHist]:Finished parsing volhist files, rc=9999. Initial Impact: Medium Additional Keywords: TSM Spectrum protect todate dsmserv db NLS
Local fix
- Make a backup copy of the original volume history file first. - Then remove all entries from the volhist file, only keep the "BACKUPFULL", "BACKPINCR" or "DBSNAPSHOT", entry which is needed for the restore, example below in Spanish (original version): ***************************************** Fecha/hora de operación 2017/03/07 09:07:25 Tipo de volumen: BACKUPFULL * Location for volume C:\TSMINST1\DBBACKUP\88874045.DBV is: '' Nombre de volumen: "C:\TSMINST1\DBBACKUP\88874045.DBV" Serie de copias de seguridad: 64 Operación de copia de seguridad: 0 Secuencia de volumenes 100001 Nombre de clase de dispositivo: FILECLASS ************************************************** - There are two lines where colon character is missed. Modify these two lines like below, the goal is to have the following characters sequence between the entry name and the value: "space colon space space value". . Change the Date/Time line from "Fecha/hora de operación 2017/03/07 09:07:25" to " Fecha/hora de operación : 2017/03/07 09:07:25" . Change the Volume Seq line from "Secuencia de volúmenes 100001" to "Secuencia de volúmenes : 100001" an entry example below in Spanish (modified version): ***************************************** Fecha/hora de operación : 2017/03/07 09:07:25 Tipo de volumen: BACKUPFULL * Location for volume C:\TSMINST1\DBBACKUP\88874045.DBV is: '' Nombre de volumen: "C:\TSMINST1\DBBACKUP\88874045.DBV" Serie de copias de seguridad: 64 Operación de copia de seguridad: 0 Secuencia de volumenes : 100001 Nombre de clase de dispositivo: FILECLASS ************************************************** - Run the restore again.
Problem summary
**************************************************************** * USERS AFFECTED: * * All IBM Spectrum Protect server users of Spanish Language * * Package. * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is projected * * to be fixed in level 8.1.2. * * Note that this is subject to change at the discretion of * * IBM. * ****************************************************************
Problem conclusion
This problem was fixed. Affected platform: AIX, HP, Linux, Solaris, and Windows. Platforms fixed: AIX, Linux, and Windows.
Temporary fix
Comments
APAR Information
APAR number
IT19761
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
71W
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-03-17
Closed date
2017-03-21
Last modified date
2017-03-21
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.3"}]
Document Information
Modified date:
01 September 2023