IT19693: STORAGE AGENT MAY BE UNABLE TO USE SSL CONNECTION WHEN CONNECTING TO A LIBRARY MANAGER.

8.1.2.000-IBM-SPSRV-AIX
8.1.2.000-IBM-SPSRV-Linuxppc64le
8.1.2.000-IBM-SPCMS-Linuxx86_64
8.1.2.000-IBM-SPCMS-WindowsI32
8.1.2.000-IBM-SPSRV-Linuxs390x
8.1.2.000-IBM-SPCMS-WindowsX64
8.1.2.000-IBM-SPSRV-Linuxx86_64
8.1.2.000-IBM-SPSRV-WindowsX64
8.1.2.000-IBM-SPOC-AIX
8.1.2.000-IBM-SPOC-LinuxPPC64le
8.1.2.000-IBM-SPOC-Linuxs390x
8.1.2.000-IBM-SPOC-Linuxx86_64
8.1.2.000-IBM-SPOC-WindowsX64
IBM Spectrum Protect Server V8.1 Fix Pack 2 (V8.1.2) Downloads
IBM Spectrum Protect Server V7.1 Fix Pack 8 (7.1.8.000) Downloads

APAR status

• Closed as program error.

Error description

• The Spectrum Protect Storage Agent will be unable to use SSL
  secure connection despite it is configured to use it.
  The session established from Storage Agent to Library Manager
  will hang during SSL initiation, while the session established
  from Storage Agent to Library Client uses SSL as expected.
  This causes the Spectrum Protect B/A Client to use a TCPIP
  session and backup/archive and restore/retrieve processes will
  complete but not using lanfree.
  
  
  
  Customer/L2 Diagnostics:
  The problem is caused by the current design limitation of
  Storage Agent that gets the library manager server definition
  from its server instead of using the proper SSL options set for
  library manager Server definition.
  
  
  
  IBM Spectrum Protect versions affected:
  All supported versions on all supported platforms
  
  
  
  Initial Impact:
  Medium
  
  
  
  Additional Keywords:
  TSM "spectrum protect" SSL ignore skip "storage agent"
  

Local fix

• Add ssl=yes key to the dsmsta.opt file
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Tivoli Storage Manager and Spectrum Protect LAN-free     *
  * users                                                        *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in levels 7.1.8 and 8.1.2.             *
  * Note that this is subject to change at the discretion of     *
  * IBM.                                                         *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms:  AIX, Linux, Windows, HP-UX, and Solaris.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels