IT19599: BACKUP OR ARCHIVE MAY FAIL IF ONE OF ITS DESTINATION STORAGE POOLS HAS SIMULTANEOUS WRITE ENABLED

8.1.2.000-IBM-SPSRV-AIX
8.1.2.000-IBM-SPSRV-Linuxppc64le
8.1.2.000-IBM-SPCMS-Linuxx86_64
8.1.2.000-IBM-SPCMS-WindowsI32
8.1.2.000-IBM-SPSRV-Linuxs390x
8.1.2.000-IBM-SPCMS-WindowsX64
8.1.2.000-IBM-SPSRV-Linuxx86_64
8.1.2.000-IBM-SPSRV-WindowsX64
8.1.2.000-IBM-SPOC-AIX
8.1.2.000-IBM-SPOC-LinuxPPC64le
8.1.2.000-IBM-SPOC-Linuxs390x
8.1.2.000-IBM-SPOC-Linuxx86_64
8.1.2.000-IBM-SPOC-WindowsX64
IBM Spectrum Protect Server V8.1 Fix Pack 2 (V8.1.2) Downloads
IBM Spectrum Protect Server V7.1 Fix Pack 8 (7.1.8.000) Downloads

APAR status

• Closed as program error.

Error description

• When a backup or archive  session stores data in more than one
  storage pools,  if one of the storage pools has  simultaneous
  write enabled while the other(s) doesn't have the  simultaneous
  write,   This backup session can fail with the following  error
  :
  
    ANR9999D_XXXXXXXX BfSwCreate(bfswcrt.c:YY) Thread<ZZZZ>:
  Unexpected result - Cannot find primary storage pool POOL1 in
  cache list.
    ANR9999D Thread<ZZZZ> issued message 9999 from:
    ANR9999D Thread<ZZZZ>  0x000000010001fd94 StdPutText
    ANR9999D Thread<ZZZZ>  0x00000001000209f8 OutDiagToCons
    ANR9999D Thread<ZZZZ>  0x000000010000a6f4 outDiagfExt
    ANR9999D Thread<ZZZZ>  0x0000000100b914a4 BfSwCreate
    ANR9999D Thread<ZZZZ>  0x0000000100947758 bfCreate
    ANR9999D Thread<ZZZZ>  0x00000001006b846c CreateBitfile
    ANR9999D Thread<ZZZZ>  0x00000001006965ec
  SmDoBackInsNormEnhanced
    ANR9999D Thread<ZZZZ>  0x000000010068aadc SmNodeSession
    ANR9999D Thread<ZZZZ>  0x000000010057f264  HandleNodeSession
   ANR9999D Thread<ZZZZ>  0x000000010056ec2c   smExecuteSession
   ANR9999D Thread<ZZZZ>  0x0000000100545934   psSessionThread
   ANR9999D Thread<ZZZZ>  0x000000010000da94 StartThread
   ANR0530W Transaction failed for session 326404 for node   NODE1
  (TDPVMWare) - internal server error detected.
  
  
  L2/Customer diagnostics:
  
  This problem can happen when both the  following conditions are
  true:
  1: one client session stores data in more than one storage pool
  2: one of the of the destination storage pools has simultaneous
  write enabled but the other storage pool(s) doesn't have
  simultaneous write enabled
  .
  
  Example can be a VM backup stores data in two storage pools:
  -VM control file in VMCTLPOOL via VMCTLMC option ,  VMCTLPOOL
  has simultaneous write enabled
  -Image data in POOL1  . POOL1 doesn't have simultaneous write
  enabled.
  In above configuration. The backup vm can fail with above error.
  .
  
  Tivoli Storage Manager Versions Affected:
  Tivoli Storage Manager Server version 7.1.6 and later
  |MDVREGR 7.1.6.0-TIV_5698ISMSV|
  

Local fix

• Disable simultaneous write from the one pool where it is define:
  
  upd stgpool POOLNAME  COPYSTGpools=''  autocopy=none
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Spectrum Protect server users.                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in levels 7.1.8 and 8.1.2. Note that   *
  * this is subject to change at the discretion of IBM.          *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms for reported release:  AIX, Solaris, Linux,
  and Windows.
  Platforms fixed:  AIX, Solaris, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels