Fixes are available
APAR status
Closed as program error.
Error description
Probes and performance monitor for subsystems connected via NAPI fail on Unix servers if there are too many folders in device/epm folder. The Unix systems have a limited number of subfolders allowed. When this limit is reached all probe fail. All probes failed for different storage systems with error messages: BTAVM1503E and BTADS0102E /opt/IBM/TPC/device/log/probexxxx.log 2017-02-20 16:43:42.589 BTADS0000I Starting Discover Process Front End , with Device Server RUN ID 271008 , and Job ID 631011 . 2017-02-20 16:43:42.601 HWNEP0018I Launching external process for devices [SVC-2145-SVC-xxx]. 2017-02-20 16:43:42.607 BTAVM1503E An internal error occurred: java.io.IOException: No such file or directory. 2017-02-20 16:43:42.609 BTADS0102E The discover process that has the Device server run ID 271008 and job ID 631011 completed with one or more errors. The process status is 4 and the return code is 1 . /opt/IBM/TPC/device/log/probexxxx.log 2017-02-20 16:38:43.836 BTADS0000I Starting Discover Process Front End , with Device Server RUN ID 271006 , and Job ID 631009 . 2017-02-20 16:38:43.964 HWNEP0018I Launching external process for devices [FlashSystem 900-xxx]. 2017-02-20 16:38:43.978 BTAVM1503E An internal error occurred: java.io.IOException: No such file or directory. 2017-02-20 16:38:43.984 BTADS0102E The discover process that has the Device server run ID 271006 and job ID 631009 completed with one or more errors. The process status is 4 and the return code is 1 .
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Control 5.2.x users running Spectrum Control on * * Unix servers monitoring storage subsystems connected via * * NAPI * **************************************************************** * PROBLEM DESCRIPTION: * * Probes and performance monitor for subsystems connected via * * NAPI fail on Unix servers if there are too many folders in * * /device/epm folder. * * * * The Unix systems have a limited number of subfolders * * allowed. When this limit is reached all probe fail. * * * * All probes failed for different storage systems with error * * messages: BTAVM1503E and BTADS0102E * **************************************************************** * RECOMMENDATION: * * Apply fix maintenance when available * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following maintenance package: | refresh pack | 5.2-TIV-TPC-RP0015 - target August 2017 Fixed in IBM Spectrum Control 5.2.15 http://www.ibm.com/support/docview.wss?&uid=swg21320822 The target dates for future refresh packs do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT19540
Reported component name
TPC
Reported component ID
5608TPC00
Reported release
528
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-03-06
Closed date
2017-08-22
Last modified date
2017-08-22
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TPC
Fixed component ID
5608TPC00
Applicable component levels
[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSNE44","label":"Tivoli Storage Productivity Center"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"528"}]
Document Information
Modified date:
24 June 2022