IT19485: SERVER UPGRADE CAN PROCEED EVEN WHEN "DSMSERV" PROCESS IS STILL RUNNING ON UNIX/LINUX PLATFORMS

8.1.2.000-IBM-SPSRV-AIX
8.1.2.000-IBM-SPSRV-Linuxppc64le
8.1.2.000-IBM-SPCMS-Linuxx86_64
8.1.2.000-IBM-SPCMS-WindowsI32
8.1.2.000-IBM-SPSRV-Linuxs390x
8.1.2.000-IBM-SPCMS-WindowsX64
8.1.2.000-IBM-SPSRV-Linuxx86_64
8.1.2.000-IBM-SPSRV-WindowsX64
8.1.2.000-IBM-SPOC-AIX
8.1.2.000-IBM-SPOC-LinuxPPC64le
8.1.2.000-IBM-SPOC-Linuxs390x
8.1.2.000-IBM-SPOC-Linuxx86_64
8.1.2.000-IBM-SPOC-WindowsX64
IBM Spectrum Protect Server V8.1 Fix Pack 2 (V8.1.2) Downloads
IBM Spectrum Protect Server V7.1 Fix Pack 8 (7.1.8.000) Downloads

APAR status

• Closed as program error.

Error description

• For 7.1.x and 8.1.x server upgrades, it is required that the
  "dsmserv" server process is stopped beforehand.
  
  During the upgrade there is a check that runs to determine if
  "dsmserv" process is running.
  If it is running, the upgrade will stop, as server process needs
  to be stopped.
  
  But, if "dsmserv" is running with arguments, the check will
  fail.
  
  ie
  ps -ef | grep dsmserv
  
  /opt/tivoli/tsm/server/bin/dsmserv -i
  /filsystem/instance_directory -q
  
  In the Installation Manager logs, it will be seen:
  
   INFO:
  com.tivoli.dsm.prereq.server.ServerRunningCheck.checkServerLinux
  Unix(212
  ) : RC is not 0 when issue ps -ef | grep dsmserv$ | grep -v grep
  | grep
  -v jre | grep -v install.sh. RC is 1
  
  RC 1 means that the check determined that the "dsmserv" process
  is not running, even when it is.
  Thus the upgrade continues.
  
  IBM Spectrum Protect versions affected:
  Server 7.1.x and 8.1.x on all supported Unix and Linux platforms
  
  
  Initial Impact: Medium
  
  Additional Keywords:  TSM IBM Spectrum Protect upgrade process
  checker prereq
  

Local fix

• Stop the server process before running upgrade.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Spectrum Protect server users.                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in levels 7.1.8 and 8.1.2. Note that   *
  * this is subject to change at the discretion of IBM.          *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms for reported release:  AIX, HP-UX, Solaris,
  and Linux.
  Platforms fixed:  AIX, HP-UX, Solaris, and Linux.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels