IT19421: SERVER CRASH: ANR7837S INTERNAL ERROR UNSUP_ARGTYPE WAS DETECTED. STACK TRACE: PREPDISPARGS OUTFFDCLOG TBFLUSHINSCACHE

8.1.1.000-IBM-SPSRV-Linuxx86_64
8.1.1.000-IBM-SPSRV-AIX
8.1.1.000-IBM-SPSRV-Linuxs390x
8.1.1.000-IBM-SPSRV-WindowsX64
8.1.1.100-IBM-SPOC-AIX
8.1.1.100-IBM-SPOC-Linuxs390x
8.1.1.100-IBM-SPOC-Linuxx86_64
8.1.1.100-IBM-SPOC-WindowsX64
7.1.8.000-TIV-TSMSRV-AIX
7.1.8.000-TIV-TSMSRV-HP-UX
7.1.8.000-TIV-TSMSRV-Linuxppc64
7.1.8.000-TIV-TSMSRV-Linuxs390x
7.1.8.000-TIV-TSMSRV-Linuxx86_64
7.1.8.000-TIV-TSMSRV-SolarisSPARC
7.1.8.000-TIV-TSMSRV-WIN
7.1.8.000-TIV-TSMOC-AIX
7.1.8.000-TIV-TSMOC-Linuxx64
7.1.8.000-TIV-TSMOC-Windows
7.1.8.000-TIV-TSMOC-LinuxPPC64
7.1.8.000-TIV-TSMOC-LinuxPPC64le
7.1.8.000-TIV-TSMOC-LinuxS390
IBM Spectrum Protect Server V8.1 Fix Pack 1 (V8.1.1) Downloads

APAR status

• Closed as program error.

Error description

• IBM Spectrum Protect servers at 8.1.0.xxx may
  crash when 'ANR7837S Internal error UNSUP_ARGTYPE was detected'
  has been encountered. Failing stack trace will show the abort in
  PrepDispArgs which was called by outFFDCLog who had been called
  by tbFlushInsCache.
  .
  Actlog may contain:
  ANR9999D_4205883037 pkLogicAbort(pkthread.c:961) Thread<75>:
  Run-time assertion "True == False" at outvarg.c(928)
    failed. (SESSION: 100)
  ANR9999D Thread<75> issued message 9999 from: (SESSION: 100)
  ANR9999D Thread<75> 00007FF8B16B5FD7 OutDiagToCons()+167
  (SESSION: 100)
  ANR9999D Thread<75> 00007FF8B16AF8A2 outDiagfExt()+112 (SESSION:
  100)
  ANR9999D Thread<75> 00007FF8B0C46018 pkLogicAbort()+38 (SESSION:
  100)
  ANR9999D Thread<75> 00007FF8B16B06BB PrepDispArgs()+87b
  (SESSION: 100)
  ANR9999D Thread<75> 00007FF8B16AFB60 outFFDCLog()+260 (SESSION:
  100)
  ANR9999D Thread<75> 00007FF8B12DF8FB tbFlushInsCache()+adb
  (SESSION: 100)
  ANR9999D Thread<75> 00007FF8B10C5B02 CheckForDups()+1b2
  (SESSION: 100)
  ANR9999D Thread<75> 00007FF8B10C1962 imUpdateInventory()+2b2
  (SESSION: 100)
  ANR9999D Thread<75> 00007FF8B10E4065 imPrepareTxn()+a5 (SESSION:
  100)
  ANR9999D Thread<75> 00007FF8B166B731 CollectVotes()+81 (SESSION:
  100)
  ANR9999D Thread<75> 00007FF8B166AA16 tmEndX()+116 (SESSION: 100)
  ANR9999D Thread<75> 00007FF8B14EA844 SmEndVbTxn()+1a4 (SESSION:
  100)
  ANR9999D Thread<75> 00007FF8B15577A3 SmReplServerSession()+783
  (SESSION: 100)
  ANR9999D Thread<75> 00007FF8B149227E DoReplServer()+52e
  (SESSION: 100)
  ANR9999D Thread<75> 00007FF8B1489437 smExecuteSession()+2307
  (SESSION: 100)
  ANR9999D Thread<75> 00007FF8B17CDF15 SessionThread()+455
  (SESSION: 100)
  ANR9999D Thread<75> 00007FF8B0C47A71 startThread()+141 (SESSION:
  100)
  ANR9999D Thread<75> 00007FF8B6834F7F beginthreadex()+107
  (SESSION: 100)
  ANR9999D Thread<75> 00007FF8B6835126 endthreadex()+192 (SESSION:
  100)
  ANR9999D Thread<75> 00007FF8BFBF13D2 BaseThreadInitThunk()+22
  (SESSION: 100)
  ANR9999D Thread<75> 00007FF8C1A954E4 RtlUserThreadStart()+34
  (SESSION: 100)
  AIX failing stack:
  doprnt._doprnt(??, ??, ??) at 0x90000000000dafc
  printf.sprintf(0x157778000, 0x16143de88, 0x102df4d34,
  0x102df4d34, 0x2537a13, 0x117801ff, 0x102df4d34, 0x16143de90) at
  0x900000000005a84
  outvarg.IPRA.$PrepDispArgs(??, ??, ??, ??, ??, ??, ??) at
  0x10000ba50
  outvarg.outFFDCLog(0x16143eac7, 0x101430724, 0x12519da68,
  0x16143e9e8, 0x0, 0xa, 0x0, 0x101430724) at 0x10000c17c
  tbcli.tbFlushInsCache(??) at 0x100198860
  dbitxn.dbiPrepareTxn(??, ??, ??) at 0x1001a2f1c
  tmtxn.IPRA.$CollectVotes(??) at 0x10004a1b0
  tmtxn.tmEndX(??, ??, ??) at 0x100049628
  smnode.SmEndVbTxn(??, ??, ??, ??, ??, ??) at 0x100ac6d94
  smrepl.SmReplServerSession(??) at 0x1003711a0
  smexec.IPRA.$DoReplServer(??, ??) at 0x100a19db8
  smexec.smExecuteSession(??, ??, ??, ??, ??, ??, ??, ??) at
  0x100a0eb1c
  tcpcomm.psSessionThread(??) at 0x10056e264
  pkthread.StartThread(0x0) at 0x10000e090
  Dsmserv.err may show:
  ANR7838S Server operation terminated.
  ANR7837S Internal error UNSUP_ARGTYPE detected.
  ANR7833S Server thread 1 (tid 1) terminated in response to
  program abort.
  
  Replication has been involved in reported cases. But problem may
  occur on any data ingest processing at 8.1.0.0xx
  server levels
  Tivoli Storage Manager Versions Affected: IBM Spectrum Protect
  8.1.0.0xx on all platforms
  Initial Impact: High
  
  Additional Keywords: TSM core dump dmp
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Spectrum Protect server users.                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in level 8.1.2. Note that this is      *
  * subject to change at the discretion of IBM.                  *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms for reported release:  AIX, Linux, and
  Windows.
  Platforms fixed:  AIX, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels