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IT19337: ANR9999D_3000086854 ICQUERYBACKUP MESSAGE REPORTED IN THE ACTLOG

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APAR status

  • Closed as program error.

Error description

  • There is a timing window in the IBM Spectrum Protect server code
    that results in the following message being thrown when there is
    a QUERY PROCESS command issued at the same time that a database
    backup process is starting:
    
    ANR9999D_3000086854 icQueryBackup(icback.c:700) Thread<3861692>:
    Query backup process 485; does not match with the current backup
    DB process 0.
    
    The message only documents that the QUERY PROCESS command was
    issued within that little timing window, the message can be
    ignored.
    
    Note: in APAR IT11966 the same message was used to document a
    symptom where the server crashed under the condition. This
    symptom is fixed and the server no longer crashes with the APAR
    applied.
    This APAR is opened to suppress the message under the condition
    reported as the message is not of any use.
    
      IBM Spectrum Protect Versions Affected: 7.1.5 and newer with
    the fix for IT11966 applied
      Initial Impact: Low
      Additional Keywords: TSM Tivoli Storage Manager
    

Local fix

  •  ignore the message
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All IBM Spectrum Protect server users.                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in level 8.1.2. Note that this is      *
    * subject to change at the discretion of IBM.                  *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms for reported release:  AIX, HP-UX, Solaris,
    Linux, and Windows.
    Platforms fixed:  AIX, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT19337

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-02-21

  • Closed date

    2017-04-14

  • Last modified date

    2017-04-14

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.3"}]

Document Information

Modified date:
01 September 2023