IT19190: IBM SPECTRUM CONTROL ESXI PROBE FAILED WITH BTAVM2207E.

IBM Spectrum Control 5.2.16 - Linux Server
IBM Spectrum Control 5.2.16 - Windows Server
IBM Spectrum Control 5.2.16 - AIX Server
IBM Spectrum Control V5.2.16 (March 2018)
IBM Spectrum Control V5.2.17 (May 2018)

APAR status

• Closed as program error.

Error description

• A cluster is never deleted if it  remains empty, with no
  hypervisors in it. Moreover the future probes will fail if a new
   cluster is created with the same name after the first one has
  been deleted from vCenter.
  
  ESXi probe  contains following error:
  BTAVM2207E Calculation of the summary data for the <hypervisor
  name> failed.
  
  The errors are caused by following update which fails because of
  an index violation ( unique index on CLUSTER_NAME + DOMAIN_NAME
  ):
  
  update T_RES_CLUSTER set CLUSTER_UID=?, CLUSTER_NAME=?,
  CLUSTER_TYPE=?, DOMAIN_NAME=? where CLUSTER_UID=?
  
  And older cluster with the same name and domain, which has been
  deleted from vCenter still exists in SC database.
  Because of that older cluster,  hypervisor new clusters are not
  correctly updated.
  
  Scenario which lead to this error:
  
  Create a new cluster 'C_NEW'
  Move ESXi hosts from  'C' to  'C_NEW'
  Delete 'C'
  Renamed 'C_NEW' to  'C'
  
  The initial 'C' remains in the SC database.
  Even if retention period was 2 weeks, and 19 days went by since
  its last discover time, it was not deleted from the database.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Control 5.2.x users monitoring ESXi             *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * A cluster is never deleted from Spectrum Control if it       *
  * remained empty, with no hypervisors in it. Moreover          *
  * the future probes will fail if a new cluster is created      *
  * with the same name after the first one has been              *
  * deleted from vCenter.                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fix maintenance when available                         *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package:
  
  IBM Spectrum Control 5.2.16  |  refresh pack  |
  5.2-TIV-TPC-RP0016  |  March 2018
  
  http://www.ibm.com/support/docview.wss?&uid=swg21320822
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TPC ADVANCED

• Fixed component ID

  5608TPCA0

Applicable component levels