IT19073: "PROTECT STGPOOL" WILL NOT PROCESS DELETED CHUNKS IF THE PROCESSENDS IN A FAILURE CONDITION.

8.1.1.100-IBM-SPOC-WindowsX64
8.1.1.100-IBM-SPOC-Linuxx86_64
8.1.1.100-IBM-SPOC-Linuxs390x
8.1.1.100-IBM-SPOC-AIX
8.1.1.000-IBM-SPSRV-WindowsX64
8.1.1.000-IBM-SPSRV-Linuxs390x
8.1.1.000-IBM-SPSRV-AIX
8.1.1.000-IBM-SPSRV-Linuxx86_64
IBM Spectrum Protect Server V8.1 Fix Pack 1 (V8.1.1) Downloads
IBM Spectrum Protect Server V7.1 Fix Pack 8 (7.1.8.000) Downloads

APAR status

• Closed as program error.

Error description

• The "PROTECT STGPOOL"  will not process deleted data extents if
  the process ends in a failure condition.
  The deletion of unused data extents from the target system is a
  crucial phase of the protection process as it keeps the two
  servers in sync from a storage perspective.
  The deletion phase is supposed to happen in the first within the
  protect stgpool process such that the data extent catalog will
  be reconciled regardless of the protection status of new, and
  unprotected, data extents.
  
  If this APAR condition is being encountered, this can lead to a
  bloated storage condition on the target which can result in
  failures due to lack of free storage pool space. This error
  would appear as follows:
  
  ANR0200E PROTECT STGPOOL process 23 failed due to
  insufficient space in destination storage pool
  
  
  
  IBM Spectrum Protect versions affected:
  Server 7.1.3 and higher on all supported platforms
  
  
  
  Initial Impact:
  medium
  
  
  
  Additional Keywords:
  TSM "PROTECT STGPOOL" ANR0200E "insufficient space" failed
  previous process "PURGEDATA=DELETED"
  

Local fix

• Run the "PROTECT STGPOOL XXXXXX PURGEDATA=DELETED" command
  anytime a PROTECT STGPOOL process fails to complete or until the
  fix for this APAR is applied (or protect is successful).
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Tivoli Storage Manager and IBM Spectrum Protect server   *
  * users of directory-container storage pools and Protect       *
  * Stgpool.                                                     *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is projected *
  * to be fixed in levels 7.1.7.100, 7.1.8, and 8.1.1. Note that *
  * this is subject to change at the discretion of IBM.          *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  
  Affected Platforms: AIX, Solaris, Linux, and Windows.
  Platforms fixed: AIX, Solaris, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels