IT19062: DATA PROTECTION FOR VE INCREMENTAL BACKUP FAILED TO FIND CONTROLFILES

IBM Spectrum Protectâ„¢ Client 7.1.8 Downloads and READMEs

APAR status

• Closed as program error.

Error description

• Increasing the VMDK disk size (over a power of 2 boundary) the
  second incremental backup of the vm can fail with ANS9919E
  Failed to find the expected control files for AB123.
  
  Customer/L2 Diagnostics (if applicable)
  dsmerror.log shows:
  
  01/17/2017 09:47:04 ANS1512E Scheduled event '@8287' failed.
  Return  code = 12.
  01/17/2017 11:43:40 ANS9921E Virtual machine disk, AB123 (Hard
  Disk 3), verification check failed
  (2088058748928/2088055865344).
  01/17/2017 11:43:40 ANS9919E Failed to find the expected control
  files for AB123.
  
  *NOTE*
  This looks like  APAR IT05265 - "BACKUP VM" MAY FAIL TO PASS THE
  DISK VERIFICATION CHECK WITH ERRORS ANS9921E/ANS9919E but is
  different as this problem occurs with the disk changes where the
  cbt granularity is changed.
  
  Platforms affected:
  Linux, Windows 7.1.0+
  
  Initial Impact: medium
  
  Additional Keywords: internal defect 127686
  
  Products affected:
  IBM Spectrum Protect Backup-Archive Client version
  7.1 on Linux and Windows
  Note: The Backup-Archive Client is a prerequisite to using the
  Data Protection for VMware. In Data Protection for VMware
  environments, the Backup-Archive Client is also known as the
  data mover.
  
  This problem also affects IBM Spectrum Protect for Virtual
  Environments: Data Protection for VMware 8.1.0. If you are using
  Data Protection for VMware 8.1.0, refer to APAR IT19852.
  

Local fix

• Run a full backup by the setting '-vmverifyifaction=forcefull'
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect for Virtual Environments Data           *
  * Protection for VMware versions 7.1 and  8.1.0 running on all *
  * Microsoft Windows x64 and Linux x86 platforms.               *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * This issue is projected to be fixed in the Backup-Archive    *
  * Client version 7.1.8 on all Microsoft Windows x64 and Linux  *
  * x86 platforms                                                *
  * Note 1: The Backup-Archive Client is a prerequisite to using *
  * the Data Protection for VMware 71 release. In Data           *
  * Protection for VMware environments, the Backup-Archive       *
  * Client is also known as the data mover.                      *
  * Note 2: This is subject to change at the discretion of IBM.  *
  ****************************************************************
  

Problem conclusion

• Full backup is taken when disk size change is detected.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

  IT19852

Modules/Macros

• dsmagent
  

Fix information

• Fixed component name

  TSM CLIENT

• Fixed component ID

  5698ISMCL

Applicable component levels

• R81W PSY

     UP

• R81L PSY

     UP