IT19011: ANR9999D_2434090812 MIGHT BE REPORTED FOR "CONVERT STGPOOL" IBM SPECTRUM PROTECT SERVER COMMAND

7.1.7.200-TIV-TSMSRV-Linuxs390x
7.1.7.200-TIV-TSMSRV-Linuxppc64
7.1.7.200-TIV-TSMSRV-WIN
7.1.7.200-TIV-TSMSRV-SolarisSPARC
7.1.7.200-TIV-TSMSRV-Linuxx86_64
7.1.7.200-TIV-TSMSRV-HP-UX
7.1.7.200-TIV-TSMSRV-AIX
8.1.1.100-IBM-SPOC-WindowsX64
8.1.1.100-IBM-SPOC-Linuxx86_64
8.1.1.100-IBM-SPOC-Linuxs390x
8.1.1.100-IBM-SPOC-AIX
8.1.1.000-IBM-SPSRV-WindowsX64
8.1.1.000-IBM-SPSRV-Linuxs390x
8.1.1.000-IBM-SPSRV-AIX
8.1.1.000-IBM-SPSRV-Linuxx86_64
IBM Spectrum Protect Server V8.1 Fix Pack 1 (V8.1.1) Downloads
IBM Spectrum Protect Server V7.1.7.X interim fix downloads
IBM Spectrum Protect Server V7.1 Fix Pack 8 (7.1.8.000) Downloads

APAR status

• Closed as program error.

Error description

• IBM Spectrum Protect  Convert storage pool can fail with
  ANR9999D_2434090812. In thserver  activity log you may see the
  following error:
  
  
  ANR9999D_2434090812 SdCatalogObject(sdcreate.c:3820) Thread<64>:
  Encounteredan offset 71363749679 whileinvalid dedup chunk with
  ID of 0 for object 338335569 with inserting SDRO rows.~
  
  This is an unusual and rare condition that can occur depending
  on the  data layout. There are a few conditions that must exist
  in order to have this problem:
  
  1) You must see the ANR9999D_2434090812.
  2) the affected data must have been previously deduplicated.
  
  Server trace using SD trace class may show the following:
  
  [sdcreate.c][2964][SdWriteDedupData]:Exit: rc=0, totObjChunks
  489827, bufLeft 190080
  .
  Notice "bufLeft" in the above line. If "bufLeft" is greater than
  0, you may be running into this problem, BufLeft should always
  be  set to 0.
  
  
  
  Tivoli Storage Manager Versions Affected:   81W
  
  
  Customer/L2 Diagnostics (If Applicable)
  
  Initial Impact:  Medium
  
  Additional Keywords: bufleft invalid dedup chunk
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Tivoli Storage Manager and Spectrum Protect server   *
  * users.                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in levels 7.1.7.200, 7.1.8, and 8.1.1. *
  * Note that this is subject to change at the discretion of     *
  * IBM.                                                         *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  
  Affected platforms for reported release:  AIX, Solaris, Linux,
  and
  Windows.
  
  Platforms fixed:   AIX, Solaris, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels