IBM Support

IT18990: IBM SPECTRUM CONTROL ADVANCED 5.2.12 PERFORMANCE CHARTS DO NOT SHOW ANYMORE WHEN VIEWING ALERTS.

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APAR status

  • Closed as program error.

Error description

  • When a performance alert triggers, the condition value is stored
    in the database in a locale dependent format.
    The value is read back  independent of locale and this causes
    the displayed "Condition" value to be incorrect and prevents the
    UI from displaying the Performance chart.
    

Local fix

  • Run SC or Alert server in English locale
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Control 5.2.8, 5.2.9, 5.2.10, 5.2.11, and       *
    * 5.2.12                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * When a performance alert triggers, the condition value is    *
    * stored in the database in a locale dependent format.         *
    * The value is read back  independent of locale and this       *
    * causes the displayed "Condition" value to be incorrect and   *
    * prevents the UI from displaying the Performance chart.       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fix maintenance when available                         *
    ****************************************************************
    

Problem conclusion

  • Fixed in IBM Spectrum Control 5.2.13
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT18990

  • Reported component name

    TPC ADVANCED

  • Reported component ID

    5608TPCA0

  • Reported release

    52C

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-01-26

  • Closed date

    2017-02-02

  • Last modified date

    2017-02-02

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • Alert
    

Fix information

  • Fixed component name

    TPC ADVANCED

  • Fixed component ID

    5608TPCA0

Applicable component levels

[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSNECY","label":"Tivoli Storage Productivity Center Advanced"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"52C"}]

Document Information

Modified date:
24 June 2022