IBM Support

IT18829: PUREAPPLICATION SYSTEM: ITCAM FOR MQ AGENT DOES NOT SHOW IN THE TIVOLI ENDPOINT PORTAL SERVER (TEPS) CONSOLE

A fix is available

IBM PureApplication System Version 2.2.3.0

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APAR status

  • Closed as program error.

Error description

  • When deploying the System Monitoring shared service along with
the System Monitoring for WebSphere MQ shared service, we would
expect to see the ITCAM for MQ agent in the TEPS console of the
System Monitoring shared service for every virtual machine that
has the MQ software component installed on it. However we do
not see the ITCAM for MQ agent.

The configuration of the MQ agent automatically uses IPv6 and
cannot connect to the system monitoring when using externally
managed cloud groups.

Local fix

  • Contact IBM Support for workaround

Problem summary

  • Code has been added to to check if the System Monitoring shared
service has been configured before setting up the WMQ monitoring
agent. If the shared service  has been configured an attempt to
verify the WMQ agent installation is performed before
configuring the agent.

Problem conclusion

  • A code fix is being provided in PureApplication System and
BlueMix Local System version 2.2.3.0 in the System Monitoring
Pattern 1.0.10.0.

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IT18829
    • 

  • Reported component name
    PAPP SYS 8382 I
    • 

  • Reported component ID
    5725G3200
    • 

  • Reported release
    220
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2017-01-13
    • 

  • Closed date
    2017-04-18
    • 

  • Last modified date
    2017-04-18
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    PAPP SYS 8278 P
    • 

  • Fixed component ID
    5725F4600
    • 



Applicable component levels


    

  • R223  PSY
       UP
    • 








      
              
                            

              

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Document Information


            

            


                        

            Modified date:
            

            18 April 2017
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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