IBM Support

IT18378: IBM PUREAPPLICATION SERVICE, USER CAN NOT CREATE PROBLEM TICKETS USING THE CONSOLE

A fix is available

IBM PureApplication System Version 2.2.3.0

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Users are unable to create problem tickets using the IBM
PureApplication Service console. Users get the following error
message:

CWZIP4661W The user <user name> is not authorized to perform
the modifications

Local fix

  • 



Problem summary


    

  • The code checking the user authorization to create
problem tickets was checking for an unnecessary
role.

    



Problem conclusion


    

  • A code fix is being provided in PureApplication System and
BlueMix Local System version 2.2.3.0.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IT18378
    • 

  • Reported component name
    PAPP SVC PLATFO
    • 

  • Reported component ID
    5725R7200
    • 

  • Reported release
    222
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2016-12-13
    • 

  • Closed date
    2017-04-18
    • 

  • Last modified date
    2017-04-18
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    PUREAPP SOFTWAR
    • 

  • Fixed component ID
    5725Q5200
    • 



Applicable component levels


    

  • R223  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSL5ES","label":"PureApplication Software"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"2.2.2.0","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            18 April 2017
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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