IBM Support

IT18282: PUREAPPLICATION SYSTEM: HMC-LICENSED INTERNAL CODE HAS DETECTED A PROBLEM

A fix is available

IBM PureApplication System Version 2.2.3.0

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • A Call Home event was generated with the following information:

ERROR DESCRIPTION:
ProblemDetails
SWErrorText: TRAPID-201.3
OwningEntity: Untranslatable Message
AdditionalEventDetails: HMC-Licensed internal code has detected
a problem.: (E2FF4915) A log file was corrupted while
compressing an older
log file. : Hardware Management Console :
n/a/VM-Vd37-ff9*3eee1a1/Fru1:HMCLIC//CallHomeType: HMC

E2FF4915
http://www.ibm.com/support/knowledgecenter/POWER8/p8eai/E2FF4915
.htm

Local fix

  • This "call home" event will be changed to an "alert"
rather than producing a call home event in PureApplication
System version 2.2.3.0.

Problem summary

  • A new event rule has been created so that this event
will generate an alert on the system, rather than a
generate a call home report.

Problem conclusion

  • A code fix is being provided in PureApplication System and
BlueMix Local System version 2.2.3.0.

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IT18282
    • 

  • Reported component name
    PUREAPP SYS P C
    • 

  • Reported component ID
    5725F46CH
    • 

  • Reported release
    222
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2016-12-06
    • 

  • Closed date
    2017-03-27
    • 

  • Last modified date
    2017-03-27
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    PAPP SYS 8278 P
    • 

  • Fixed component ID
    5725F4600
    • 



Applicable component levels


    

  • R223  PSY
       UP
    • 








      
              
                            

              

              [{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Product":{"code":"SSM8NY","label":"PureApplication System"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"2.2.2.0"}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            26 September 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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