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IT18148: "LABEL LIBVOLUME" ENDS SUCCESSFULLY EVEN IF SERVER IS NOT ABLE TO WRITE THE LABEL

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APAR status

  • Closed as program error.

Error description

  • The LABEL LIBVOLUME process may fail getting an exception when
    writing the label to a Tape storage pool volume, reporting the
    following error in actlog:
    
    ie.
    
    ANR8779E Unable to open drive  /dev/tsmtape/mt44, error number=
    125.
    Despite this,  the process will end successfully, as seen in the
    following message:
    
    ANR8800I LABEL LIBVOLUME for volume A12345 in library SL8500
    completed successfully.
    
    
    
    Customer/L2 Diagnostics:
    A PVR MMS ADDMSG Server trace will show the following errors:
    
    14:10:00.021 [9633952][output.c][7647][PutConsoleMsg]:ANR2017I
    Administrator ADMIN issued
    command: LABEL LIBVOLUME SL8500 A12345 overwrite=y ~
    ......
    
    14:12:43.779
    [9633953][mmsacsls.c][6895][OpenDriveWithWait]:PvrOpenTapeDrive
    returned, tempRc=2853
    14:12:43.779 [9633953][output.c][7647][PutConsoleMsg]:ANR8779E
    Unable to open drive
    /dev/tsmtape/mt44, error number= 125.~
    14:12:43.779 [9633953][mmsacsls.c][6931][OpenDriveWithWait]:End
    with rc = 4008
    14:12:43.779 [9633953][mmsacsls.c][8099][ReadWriteLabel]:rc =
    4008 from OpenDriveWithWait
    14:12:43.779
    [9633953][mmsacsls.c][5976][ManualLabelVolume]:ReadWriteLabel
    returned with rc = 4008
    14:12:43.780 [9633953][mmsacsls.c][7491][LibDismount]:Begin
    LibDismount for library SL8500,
    drive LTO4_DRIVE44, volume A12345
    .....
    14:12:51.936 [9633953][output.c][7647][PutConsoleMsg]:ANR8800I
    LABEL LIBVOLUME for volume A12345 in
    library SL8500 completed successfully.~
    
    
    The problem is that the Server resets the return code value to 0
    after it failed to write
    the label. This return code 0 means the Server has written the
    label to the volume without
    problems. Therefore, the LABEL LIBVOLUME command was reported
    (falsely) as successful.
    
    
    
    Tivoli Storage Manager Versions Affected:
    All supported versions of V6 and V7 on all supported platforms
    
    
    
    Initial Impact:
    Medium
    
    
    
    Additional Keywords:
    TSM "Spectrum Protect" SP "LABEL LIBVOLUME" success fail "rc =
    4008" ANR8779E
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All IBM Spectrum Protect server users of ACSLS library.      *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in level 8.1.1.                        *
    * Note that this is subject to change at the discretion of     *
    * IBM.                                                         *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms: AIX, HP-UX, Linux, Solaris, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT18148

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71L

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-11-29

  • Closed date

    2016-12-08

  • Last modified date

    2016-12-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.3"}]

Document Information

Modified date:
01 September 2023