IT17911: DEVICE DRIVER FAILS TO LOAD CORRECTLY - CODE 52

7.1.7.100-TIV-TSMSRV-WIN
7.1.7.100-TIV-TSMSRV-SolarisSPARC
7.1.7.100-TIV-TSMSRV-Linuxx86_64
7.1.7.100-TIV-TSMSRV-Linuxs390x
7.1.7.100-TIV-TSMSRV-Linuxppc64
7.1.7.100-TIV-TSMSRV-HP-UX
7.1.7.100-TIV-TSMSRV-AIX
IBM Spectrum Protect Server V7.1.7.X interim fix downloads
IBM Spectrum Protect Server V7.1 Fix Pack 8 (7.1.8.000) Downloads

APAR status

• Closed as program error.

Error description

• When applying the device driver to devices that are to be
  controlled by the IBM Tivoli Storage Manager device driver at
  the 7.1.7.0 version it will fail to load correctly.  There will
  be a yellow exclamation mark next to the devices.  The device
  status will report this:
  Windows cannot verify the digital signature for the drivers
  required for this device. A recent hardware or software change
  might have installed a file that is signed incorrectly or
  damaged, or that might be malicious software from an unknown
  source. (Code 52)
  The devices will not be usable until the device driver is
  corrected or a different driver is used.
  Tivoli Storage Manager Versions Affected:
  7.1.7.0 IBM Spectrum Protect Server on Windows
  Initial Impact: Medium
  Additional Keywords: dpinst.exe mt lb tsmmt.inf tsmlb.inf
  tsmscsi64.sys
  | MDVREGR 7.1.7.0-TIV_5698MSV |
  

Local fix

• Use the 7.1.6.0 device driver.  Or use Windows/vendor driver for
  the devices.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Tivoli Storage Manager device driver users.              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available.                           *
  * This problem is currently projected to be fixed in levels    *
  * 7.1.7.100 and 7.1.8.0 for Windows 2012 and Windows 2012 R2.  *
  * Note that this is subject to change at the discretion of     *
  * IBM.                                                         *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms: Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R71W PSY

     UP