IT17676: RESTORE VM OPERATION RESULTS IN FAILURE IN DATAPROTECTION FOR VMWARE GUI WHILE RESTORE OPERATION COMPLETED SUCCESSFUL

Download Information: Version 8.1.2 IBM Spectrum Protectâ„¢ for Virtual Environments
Download Information: Version 7.1.8 IBM Spectrum Protectâ„¢ for Virtual Environments

APAR status

• Closed as fixed if next.

Error description

• Restoring a VM using the DataProtection for VMware GUI will
  complete with an error despite the VM was restored successful.
  This can happen when "ANS" is in the name of any VM component.
  This "ANS" is handled as part of an ANSxxxx error message.
  VM components can be (but are not limited to):
   - VM name
   - Datastore name
   - Disk name
  A VM that has e.g. a datastore named like "DataStore_abcANS123"
  is impacted by this issue.
  
  IBM Spectrum Protect Versions Affected:
  IBM Spectrum Protect for Virtual Environments - Data Protection
  for VMware for Linux and Windows - All supported versions
  
  Customer/L2 Diagnostics
  Review the VM configuration for "ANS" in the name of any VMware
  component that can be printed in status messages.
  
  Initial Impact: Low
  
  Additional Keywords: TSM, Tivoli, Storage, Manager, TDP4VE,
  TDP, VE
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Spectrum Protect for Virtual Environments component Data     *
  * Protection for VMware version 7.1.6 running on all Microsoft *
  * Windows x64 and Linux x86_64 platforms                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

Temporary fix

Comments

• If there is a next release of Tivoli Storage Manager after 7.1,
  this APAR will be fixed in that next release
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

• R71W PSN

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