IT17669: SERVER MAY CRASH AFTER CANCEL OF AUDIT VOLUME THAT IS PROCESSING MULTIPLE VOLUMES.

8.1.1.000-IBM-SPSRV-Linuxx86_64
8.1.1.000-IBM-SPSRV-AIX
8.1.1.000-IBM-SPSRV-Linuxs390x
8.1.1.000-IBM-SPSRV-WindowsX64
8.1.1.100-IBM-SPOC-AIX
8.1.1.100-IBM-SPOC-Linuxs390x
8.1.1.100-IBM-SPOC-Linuxx86_64
8.1.1.100-IBM-SPOC-WindowsX64
7.1.8.000-TIV-TSMSRV-AIX
7.1.8.000-TIV-TSMSRV-HP-UX
7.1.8.000-TIV-TSMSRV-Linuxppc64
7.1.8.000-TIV-TSMSRV-Linuxs390x
7.1.8.000-TIV-TSMSRV-Linuxx86_64
7.1.8.000-TIV-TSMSRV-SolarisSPARC
7.1.8.000-TIV-TSMSRV-WIN
7.1.8.000-TIV-TSMOC-AIX
7.1.8.000-TIV-TSMOC-Linuxx64
7.1.8.000-TIV-TSMOC-Windows
7.1.8.000-TIV-TSMOC-LinuxPPC64
7.1.8.000-TIV-TSMOC-LinuxPPC64le
7.1.8.000-TIV-TSMOC-LinuxS390
IBM Spectrum Protect Server V8.1 Fix Pack 1 (V8.1.1) Downloads

APAR status

• Closed as program error.

Error description

• Error Description:
  The Tivoli Storage Manager server or storage agent may crash
  when performing AUDIT VOLUME. An AUDIT VOLUME operation that
  processes more than one volume and you cancel the AUDIT VOLUME
  process. The crash is timing dependent and the more volumes to
  be audited the more likely the crash will occur.
  
  Tivoli Storage Manager Versions Affected:
    All supported Tivoli Storage Manager servers on all supported
  OS
  
  Customer/L2 Diagnostics: Call stack from crash will be similar
  to this. This one is from Windows:
  
  00000000`0fcef910 000007fe`e88000ac adsmdll!pkxGetInfoCnd+0x1a8
  00000000`0fcefaa0 000007fe`e88eb2c6 adsmdll!pkAcquireMutex+0x9c
  00000000`0fcefad0 000007fe`e90af59e
  adsmdll!AdmAuditVolQueryCounts+0x26
  00000000`0fcefb00 000007fe`e88efc34
  adsmdll!procEndProcessEx+0x23e
  00000000`0fcefc90 000007fe`e87f6654
  adsmdll!AdmAuditVolThread+0x954
  00000000`0fcefe10 00000000`71b71d9f adsmdll!startThread+0x124
  00000000`0fcefe50 00000000`71b71e3b
  msvcr100!_callthreadstartex+0x17
  [f:\dd\vctools\crt_bld\self_64_amd64\crt\src\threadex.c @ 314]
  00000000`0fcefe80 00000000`76fb59cd msvcr100!_threadstartex+0x7f
  [f:\dd\vctools\crt_bld\self_64_amd64\crt\src\threadex.c @ 292]
  00000000`0fcefeb0 00000000`770ea2e1
  kernel32!BaseThreadInitThunk+0xd
  00000000`0fcefee0 00000000`00000000
  ntdll!RtlUserThreadStart+0x1d
  
  Initial Impact: Medium
  
  Additional Keywords:
  TSM core dump IBM Spectrum Protect
  

Local fix

• Avoid canceling an AUDIT PROCESS when there are multiple volumes
   being audited.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Spectrum Protect server users.                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in level 8.1.1.0. Note that this is    *
  * subject to change at the discretion of IBM.                  *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms:  AIX, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels