IT17601: "MOVE CONTAINER" CAN CAUSE SERVER TO CRASH IN "SDOPENCONTAINER" IF THERE IS INSUFFICIENT FREE DIRECTORY SPACE

7.1.7.100-TIV-TSMSRV-WIN
7.1.7.100-TIV-TSMSRV-SolarisSPARC
7.1.7.100-TIV-TSMSRV-Linuxx86_64
7.1.7.100-TIV-TSMSRV-Linuxs390x
7.1.7.100-TIV-TSMSRV-Linuxppc64
7.1.7.100-TIV-TSMSRV-HP-UX
7.1.7.100-TIV-TSMSRV-AIX
IBM Spectrum Protect Server V7.1.7.X interim fix downloads
IBM Spectrum Protect Server V7.1 Fix Pack 8 (7.1.8.000) Downloads

APAR status

• Closed as program error.

Error description

• "Move container" can cause server to crash if there is
  insufficient directory space to handle
  the amount of data to be moved, and therefore is unable to
  assign a directory for the target container.
  
  The activity log will just report the move container command
  being started before the crash. No error message is seen.
  
  Running debugger on the dump file will show (dbx on AIX
  example):
  
  IOT/Abort trap in pthread_kill at 0x900000000578f14 ($t2860383)
  0x900000000578f14 (pthread_kill+0xd4) e8410028             ld
  r2,0x28(r1)
  (dbx) where
  pthread_kill(??, ??) at 0x900000000578f14
  _p_raise(??) at 0x900000000578764
  raise.raise(??) at 0x900000000039be8
  abort() at 0x9000000000565e4
  PsAbortServer(??) at 0x10001b120
  pkAbort(??) at 0x10000c7e0
  pkAcquireMutexTracked(??, ??, ??) at 0x1000078d8
  SdOpenContainer(??, ??, ??, ??, ??) at 0x10098bc98
  SdMoveContainer(0x2a784410, 0x1113d0160, 0x1de16fd80, 0x0) at
  0x100a2154c
  MoveContainerThread(??) at 0x100a1fcb0
  
  
  Another stack can be seen for this issue.
  
  For example, using gectoreinfo utility on Linux server:
  
  #0  0x0000000000cc4737 in RecordMoveInProgress (argP=<value
  optimized
  out>) at sddefrag.c:2306
  #1  SdMoveContainer (argP=<value optimized out>) at
  sddefrag.c:1113
  #2  MoveContainerThread (argP=<value optimized out>) at
  sddefrag.c:2011
  #3  0x00000000010384e2 in StartThread (startInfoP=0x0) at
  pkthread.c:3779
  #4  0x0000003dd5c07aa1 in start_thread () from
  /lib64/libpthread.so.0
  #5  0x0000003dd54e8bcd in clone () from /lib64/libc.so.6
  
  
  IBM Spectrum Protect versions affected:
  Server 7.1.3.x and higher on all supported platforms
  
  
  
  
  Initial Impact: Medium
  
  Additional Keywords:  TSM crash core abend space containers sd
  

Local fix

• Ensure that there is sufficient free space in one of the
  stgpooldir directories to handle the move container data needing
  to be processed.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Tivoli Storage Manager server users with directory- or   *
  * cloud-container storage pools.                               *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See Error Description                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in levels 7.1.7.100 and 7.1.8. Note    *
  * that this is subject to change at the discretion of IBM.     *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  
  Affected platforms:  AIX, Solaris, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels