IT17598: THE SRA ON THE IBM SPECTRUM CONTROL IS NOT UPGRADED IF THE HOSTNAME HAS DIFFERENT CASE THAN THE HOSTS FILE.

IBM Spectrum Control V5.2.13 (March 2017)
IBM Spectrum Control V5.2.14 (May 2017)
IBM Spectrum Control V5.2.15 (August 2017)
IBM Spectrum Control V5.2.15.2 (November 2017)
IBM Spectrum Control V5.2.16 (March 2018)
IBM Spectrum Control V5.2.17 (May 2018)

APAR status

• Closed as program error.

Error description

• In the Storage Resource Agent is installed on
  /opt/IBM/TPC/agent/config/Agent.config the servername is:
  Servername=MYTPCSERVER.ibm.com
  
  In the /etc/hosts
  xxx.xxx.xxx.xxx    mytpcserver   mytpcserver.ibm.com
  
  The hostname was changed in the /etc/hosts from uppercase to
  lowercase after the Storage Resource Agent installation on the
  IBM Spectrum Control server.
  The installer doesn't find the hostname in uppercase on the
  server then it doesn't upgrade the SRA.
  
  The code will be enhanced to have case-insensitive comparison
  for the hostname.
  

Local fix

• Edit the /opt/IBM/TPC/agent/config/Agent.config file and replace
  the Servername by the hostname read in the /etc/hosts.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Control 5.2.x users upgrading Spectrum Control  *
  * when the Servername in agent/config/Agent.config is          *
  * different (in terms of case sensitive) than hosts file       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Those upgrading to IBM Spectrum Control when the value of    *
  * the property Servername inside agent/config/Agent.config is  *
  * different (in terms of case sensitive) than one in hosts     *
  * file.                                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to 5.2.13 fix maintenance when available.            *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following maintenance
  package:
  
  | refresh pack | 5.2-TIV-TPC-RP0013 - target TBD
  
  Fixed in IBM Spectrum Control 5.2.13.
  
  http://www-01.ibm.com/support/docview.wss?&uid=swg21320822
  
  The target dates for future refresh packs do not represent a
  formal commitment by IBM. The dates are subject to change
  without notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• INSTALL
  

Fix information

• Fixed component name

  TPC ADVANCED

• Fixed component ID

  5608TPCA0

Applicable component levels

• R52B PSY

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