IT17596: SERVER CAN CRASH IN VFPRINTF

7.1.7.100-TIV-TSMSRV-WIN
7.1.7.100-TIV-TSMSRV-SolarisSPARC
7.1.7.100-TIV-TSMSRV-Linuxx86_64
7.1.7.100-TIV-TSMSRV-Linuxs390x
7.1.7.100-TIV-TSMSRV-Linuxppc64
7.1.7.100-TIV-TSMSRV-HP-UX
7.1.7.100-TIV-TSMSRV-AIX
IBM Spectrum Protect Server V7.1.7.X interim fix downloads
IBM Spectrum Protect Server V7.1 Fix Pack 8 (7.1.8.000) Downloads

APAR status

• Closed as program error.

Error description

• The IBM Spectrum Protect server can crash during a chunk
  lookup and encountering an unexpected error.  This is caused by
  an ANR9999D message needing to be displayed, but the insert of
  the message itself is incorrect.
  
  Customer/L2 Diagnostics (If Applicable)
  
  The resultant call stack (taken from a Linux server in this
  instance) will show :
  
  Core was generated by `dsmserv'.
  Program terminated with signal 11, Segmentation fault.
  #0  0x0000003aae047e2c in vfprintf () from /lib64/libc.so.6
  
  ================================================================
  =========
  
  vfprintf () from /lib64/libc.so.6
  vsprintf () from /lib64/libc.so.6
  sprintf () from /lib64/libc.so.6
  PrepDispArgs (argP=0x7ffeed1f2350, inSpec=0x14fb030 "Error %d
  from %sFindChunkInPool.~", retMsgs=0x7ffeed1f2370,
  thisHdr=<value optimized out>, func=<value optimized out>,
  fileName=<value optimized out>, lineNum=0) at outvarg.c:895
  outDiagfExt (func=0x14fb2a0 "FindSHAInDB", srcFile=0x14fa2b8
  "smdedup.c", srcLine=2763, fmtStr=0x14fb030 "Error %d from
  %sFindChunkInPool.~") at outvarg.c:238
  FindSHAInDB (sessP=0x7ffa5c116018, stgPool=<value optimized
  out>, SHA1value=0x7ffeed1f2630
  "\003\330E\006\362\370h\267\213\353H^w\321\"\330I\201+s0000",
  chunkLen=57432, nodeId=0, chunkIsOnServerP=0x7ffeed1f264c) at
  smdedup.c:2762
  
  Within the dsmffdc log, the following error is logged  :
  
  [10-15-2016 10:33:47.599][ FFDC_GENERAL_SERVER_ERROR ]:
  (sddedup.c:1606) Exiting chunk lookup with error 9973
  
  
  IBM Spectrum Protect Versions Affected:
  IBM Spectrum Protect versions 7.1.3 and above on all platforms
  
  Initial Impact: Low|Medium|High
  Medium
  
  Additional Keywords:
  TSM, Spectrum Protect,  replication, core, dump, crash
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Tivoli Storage Manager server users.                     *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in levels 7.1.7.100 and 7.1.8.0. Note  *
  * that this is subject to change at the discretion of IBM.     *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms:  AIX, Solaris, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels