IT17574: SCHEDULER PROCESS HANGS WHEN IBM SPECTRUM CONTROL MANAGES THOUSANDS OF SRAS

IBM Spectrum Control V5.2.13 (March 2017)
IBM Spectrum Control V5.2.14 (May 2017)
IBM Spectrum Control V5.2.15 (August 2017)
IBM Spectrum Control V5.2.15.2 (November 2017)
IBM Spectrum Control V5.2.16 (March 2018)
IBM Spectrum Control V5.2.17 (May 2018)

APAR status

• Closed as program error.

Error description

• After a few operations like selecting tens of SRAs and enabling,
  disabling and scheduling probes,IBM Spectrum Control becomes
  very slow and eventually hangs.
  There are no errors in logs. The WebUI firstly is slow in
  loading panels and then it gets stuck in loading.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Control 5.2.x users may encounter hanging when  *
  * modifying multiple SRAs when there are thousands of SRAs in  *
  * Spectrum Control                                             *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * After a few operations, such as selecting tens of SRAs and   *
  * enabling, disabling or scheduling probes, IBM Spectrum       *
  * Control becomes very slow and eventually hangs.              *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fix maintenance when available                         *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following maintenance
  package:
  
  | refresh pack | 5.2-TIV-TPC-RP0013 - target February  2017
  
  Fixed in IBM Spectrum Control 5.2.13
  
  http://www.ibm.com/support/docview.wss?&uid=swg21320822
  
  The target dates for future refresh packs do not represent a
  formal commitment by IBM. The dates are subject to change
  without notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TPC ADVANCED

• Fixed component ID

  5608TPCA0

Applicable component levels

• R52A PSY

     UP

• R52B PSY

     UP

• R52C PSY

     UP