Direct links to fixes
7.1.7.100-TIV-TSMSRV-WIN
7.1.7.100-TIV-TSMSRV-SolarisSPARC
7.1.7.100-TIV-TSMSRV-Linuxx86_64
7.1.7.100-TIV-TSMSRV-Linuxs390x
7.1.7.100-TIV-TSMSRV-Linuxppc64
7.1.7.100-TIV-TSMSRV-HP-UX
7.1.7.100-TIV-TSMSRV-AIX
IBM Spectrum Protect Server V7.1.7.X interim fix downloads
IBM Spectrum Protect Server V7.1 Fix Pack 8 (7.1.8.000) Downloads
APAR status
Closed as program error.
Error description
The IBM Spectrum Protect Server v7.1.7 crashes when the command 'repair occupancy' or 'generate dedupstats' are executed against container storage pools. These are the last lines from the activity log:: REPAIR OCCUPANCY: Filespace clusters updated: 0 (SESSION: 143, PROCESS: 61 (SESSION: 143, PROCESS: 61) ANR0985I Process 61 for Repair Occupancy running in the BACKGROUND completed with completion state SUCCESS at 17.57.59. (SESSION: 143, PROCESS: 61) ANR2017I Administrator DANIEL issued command: REPAIR OCCUPANCY filepool TDPTEST_SQL (SESSION: 143) ANR2017I Administrator DANIEL issued command: REPAIR OCCUPANCY filepool PHILIP-X1 (SESSION: 143) ANR4726I The ICC support module has been loaded. ANR0990I Server restart-recovery in progress. ANR0152I Database manager successfully started. ANR1628I The database manager is using port 51500 for server connections. Customer/L2 Diagnostics: A stack from windows dump will shows the following information: FOLLOWUP_IP: adsmdll!sdRepairOccupancy+2e4 000007ff`efaf1324 3b08 cmp ecx,dword ptr [rax] STACK_TEXT: adsmdll!sdRepairOccupancy+0x2e4 adsmdll!RepairSdOccupancy+0x85 adsmdll!RepairOccupancyThread+0x330 adsmdll!startThread+0x141 msvcr120!_callthreadstartex+0x17 msvcr120!_threadstartex+0x102 kernel32!BaseThreadInitThunk+0x1a ntdll!RtlUserThreadStart+0x1d | MDVREGR 7.1.7.0-TIV_5698MSV | Tivoli Storage Manager Versions Affected: IBM Spectrum Protect Server v7.1.7 on all platforms Initial Impact: medium Additional Keywords: repair occupancy generate dedupstats crash container
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All Tivoli Storage Manager server users with directory- or * * cloud-container storage pools. * **************************************************************** * PROBLEM DESCRIPTION: * * See Error Description. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in levels 7.1.7.100 and 7.1.8. Note * * that this is subject to change at the discretion of IBM. * ****************************************************************
Problem conclusion
This problem was fixed. Affected platforms: AIX, Solaris, Linux, and Windows.
Temporary fix
Comments
APAR Information
APAR number
IT17432
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
71W
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-10-10
Closed date
2016-11-03
Last modified date
2017-07-27
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.3"}]
Document Information
Modified date:
14 February 2021