IT17432: SERVER V7.1.7 CRASHES WHEN 'REPAIR OCCUPANCY' OR 'GENERATE DEDUPSTATS' COMMANDS ARE EXECUTED AGAINST CONTAINER STORAGE POOL

7.1.7.100-TIV-TSMSRV-WIN
7.1.7.100-TIV-TSMSRV-SolarisSPARC
7.1.7.100-TIV-TSMSRV-Linuxx86_64
7.1.7.100-TIV-TSMSRV-Linuxs390x
7.1.7.100-TIV-TSMSRV-Linuxppc64
7.1.7.100-TIV-TSMSRV-HP-UX
7.1.7.100-TIV-TSMSRV-AIX
IBM Spectrum Protect Server V7.1.7.X interim fix downloads
IBM Spectrum Protect Server V7.1 Fix Pack 8 (7.1.8.000) Downloads

APAR status

• Closed as program error.

Error description

• The IBM Spectrum Protect Server v7.1.7 crashes when the command
  'repair occupancy' or  'generate dedupstats' are executed
  against container storage pools.
  
  These are the last lines from the activity log::
  
  REPAIR OCCUPANCY: Filespace clusters updated:  0 (SESSION: 143,
  PROCESS: 61 (SESSION: 143, PROCESS: 61)
  ANR0985I Process 61 for Repair Occupancy running in the
  BACKGROUND completed with completion state SUCCESS at 17.57.59.
  (SESSION: 143, PROCESS: 61)
  ANR2017I Administrator DANIEL issued command: REPAIR OCCUPANCY
  filepool TDPTEST_SQL  (SESSION: 143)
  ANR2017I Administrator DANIEL issued command: REPAIR OCCUPANCY
  filepool PHILIP-X1  (SESSION: 143)
  ANR4726I The ICC support module has been loaded.
  ANR0990I Server restart-recovery in progress.
  ANR0152I Database manager successfully started.
  ANR1628I The database manager is using port 51500 for server
  connections.
  
  
  Customer/L2 Diagnostics:
  A stack from windows dump will shows the following information:
  FOLLOWUP_IP:
  adsmdll!sdRepairOccupancy+2e4
  000007ff`efaf1324 3b08            cmp     ecx,dword ptr [rax]
  
  STACK_TEXT:
  adsmdll!sdRepairOccupancy+0x2e4
  adsmdll!RepairSdOccupancy+0x85
  adsmdll!RepairOccupancyThread+0x330
  adsmdll!startThread+0x141
  msvcr120!_callthreadstartex+0x17
  msvcr120!_threadstartex+0x102
  kernel32!BaseThreadInitThunk+0x1a
  ntdll!RtlUserThreadStart+0x1d
  
  | MDVREGR 7.1.7.0-TIV_5698MSV |
  
  Tivoli Storage Manager Versions Affected: IBM Spectrum Protect
  Server v7.1.7 on all platforms
  
  Initial Impact: medium
  
  Additional Keywords: repair occupancy generate dedupstats crash
  container
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Tivoli Storage Manager server users with directory- or   *
  * cloud-container storage pools.                               *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See Error Description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in levels 7.1.7.100 and 7.1.8. Note    *
  * that this is subject to change at the discretion of IBM.     *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  
  Affected platforms:  AIX, Solaris, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels