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IT17404: PUREAPPLICATION SYSTEM: TIMING ISSUE WITH MULTIPLE UPLOAD JOBS CAN CAUSE A TIMEOUT ISSUE IMPORTING OVA

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APAR status

  • Closed as program error.

Error description

  • When multiple OVA file import jobs run at the same time, the
    second one will wait for the first one to complete and then
    run.  There is an intermittent timeout issue that can occur if
    many upload jobs are submitted at once.
    
    It is possible in rare cases that some of the upload jobs may
    time out and fail before the appropriate resources become
    available for them to run.
    
    In this case the image import failed and the error in the job
    log was: "CWZIP1957E An error occurred during the import into
    the image repository: CWZIP8014E Some of the VIOS on compute
    node [server_id] don't have a 1MB disk attached. Attach a
    ${1}MB disk to each VIOS and retry."
    
    This error message is misleading, the problem is actually in
    commands being issued using the VIOS command line interface
    (CLI) that are not processing correctly.
    

Local fix

  • Resubmit the failed upload jobs once the others complete.
    

Problem summary

  • There was a communication issue where commands being issued
    through the VIOS command line interface (CLI) was expecting a
    CLI prompt in order to echo commands, but was not processing
    correctly. Retry code to get the expected prompt has been added.
    

Problem conclusion

  • A code fix is being provided in PureApplication System and
    BlueMix Local System version 2.2.3.0.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT17404

  • Reported component name

    PUREAPP SOFTWAR

  • Reported component ID

    5725Q5200

  • Reported release

    222

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-10-07

  • Closed date

    2017-04-27

  • Last modified date

    2017-04-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    PAPP SYS 8278 P

  • Fixed component ID

    5725F4600

Applicable component levels

  • R223 PSY

       UP

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Document Information

Modified date:
27 April 2017