IBM Support

IT16572: PCOM: IND$FILE BROWSE FAILS IF USING 62X160 SCREEN SIZE

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APAR status

  • Closed as program error.

Error description

  • PCOMM 6.0.14, 6.0.15 and 6.0.16
    In an open session customer is trying to "receive a file from
    host" via IND$FILE". After clicking Actions -> Receive files
    from host, the user clicks "Browse" and the following message
    appears:
    
    "An unknown display was found. The session must be in status
    READY or at an ISPF command shell to be able to browse for host
    files."
    
    This happens only if the session is configured with a screen
    size of 62x160.
    
    The exact English message is:
    "Encountered an unrecognizable screen. The session must be at
    READY prompt or ISPF Command Shell for browsing host files."
    

Local fix

  • Set the ISPF Screen format to 1 (Data) or 2 (Std).
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Personal Communications users of IND$FILE transfer       *
    * facility                                                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * IBM Personal Communications emulator session has been        *
    * configured with 62x160 screen size. When IND$FILE transfer   *
    * facility is used, browsing the z/OS host files fails.        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    After the 3270 session user clicks "Actions -> Receive files
    from host", when the "Browse" button is clicked, the following
    message is reported:
    "An unknown display was found. The session must be in status
    READY or at an ISPF command shell to be able to browse for host
    files."
    This happens only if the session is configured with a screen
    size of 62x160.
    

Problem conclusion

  • The existing implementation of the Browse function did not
    handle 62X160 screen size. PCSFTBRW.DLL has been changed to
    resolve this issue.
    Fix scheduled for PCOMM 6.0.19 and PCOMM 12.0.2.0 Refresh Pack
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT16572

  • Reported component name

    PCOMM COMBO-ENC

  • Reported component ID

    5639I7000

  • Reported release

    601

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-08-11

  • Closed date

    2016-09-27

  • Last modified date

    2016-11-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    PCOMM COMBO-ENC

  • Fixed component ID

    5639I7000

Applicable component levels

  • R60G PSY

       UP

  • RC00 PSY

       UP

[{"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"SSEQ5Y","label":"Personal Communications"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"6.0.1","Edition":"","Line of Business":{"code":"LOB35","label":"Mainframe SW"}}]

Document Information

Modified date:
30 November 2016