IT16491: WHEN ZONE PROBE HITS ANY PROBLEM, RESULT SHOULD RETURN WARNING RATHER THAN FAILURE

IBM Spectrum Control V5.2.13 (March 2017)
IBM Spectrum Control V5.2.14 (May 2017)
IBM Spectrum Control V5.2.15 (August 2017)
IBM Spectrum Control V5.2.15.2 (November 2017)
IBM Spectrum Control V5.2.16 (March 2018)
IBM Spectrum Control V5.2.17 (May 2018)

APAR status

• Closed as program error.

Error description

• Fabric probe fails when attempting to collect zoning information
  if a zone control session is already established with the switch
  (in or out of IBM Spectrum Control).
  
  From the switch probe log:
  2016-03-10 16:56:12.980-0800 BTADS0000I Starting Discover
  Process Front End , with Device Server RUN ID 4002 , and Job ID
  7002 .
  2016-03-10 17:25:34.550-0800 BTADS0010I Invoking outband scanner
  CiscoMDSScanner - CiscoTopology on agent x.x.x.x.
  2016-03-10 17:26:43.589-0800 BTADS0011I Outband scanner
  CiscoMDSScanner - CiscoTopology on agent x.x.x.x completed
  successfully.
  2016-03-10 17:26:43.698-0800 BTADS0020I Processing
  CiscoMDSScanner - CiscoTopology data from agent x.x.x.x.
  2016-03-10 17:28:40.606-0800 BTADS0040I Processing of Scanner
  CiscoMDSScanner - CiscoTopology data from Agent x.x.x.x
  completed successfully.
  2016-03-10 17:29:13.743-0800 BTADS0010I Invoking outband scanner
  CiscoMDSScanner - CiscoZoning on agent x.x.x.x.
  2016-03-10 18:01:13.561-0800 BTADS0104E A timeout occurred while
  processing the request. Try the request again.
  2016-03-10 18:01:13.561-0800 BTADS0012E Outband Scanner
  CiscoMDSScanner - CiscoZoning on agent x.x.x.xfailed with return
  code 47 .
  2016-03-10 18:01:13.655-0800 BTADS0024E Error encountered
  processing scanner CiscoMDSScanner data from agent x.x.x.x.  .
  2016-03-10 18:01:13.671-0800 BTADS0001I Discover Process with
  Device Server RUN ID 4002 and Job ID 7002 is complete with
  Status= 4 , Return Code= 99.
  
  ADDITIONAL LOG ENTRIES:
  
  There is one switch that is failing with the following errors:
  BTAFM0694E  Zoning data cannot be collected because there is a
  transaction in progress on the switch LRC-FB-U18-48
  BTADS0012E  Outband Scanner CiscoMDSScanner - CiscoZoning on
  agent There is one switch that is failing with the following
  errors:
  BTAFM0694E  Zoning data cannot be collected because there is a
  transaction in progress on the switch <name>
  BTADS0012E  Outband Scanner CiscoMDSScanner - CiscoZoning on
  agent x.x.x.x failed with return code 50.
  BTADS0107E  Outband Scanner CiscoMDSScanner - CiscoZoning on
  agent x.x.x.x failed because of another transaction in progress
  on the switch. failed with return code 50.
  BTADS0107E  Outband Scanner CiscoMDSScanner - CiscoZoning on
  agent x.x.x.x failed because of another transaction in progress
  on the switch.
  
  2016-04-28 09:10:50.055-0700
  com.ibm.tpc.ep.base.EPHdlrRunException: Unsupported transaction
  type
  	at
  com.ibm.tpc.ep.snmp.SnmpZonning.getZoningInformation(SnmpZonning
  .java:182)
  	at
  com.ibm.tpc.ep.snmp.SnmpZonning.process(SnmpZonning.java:170)
  	at
  com.ibm.tpc.ep.snmp.SnmpDiscoveryProbe$ProbeThread.run(SnmpDisco
  veryProbe.java:340)
  com.ibm.tpc.ep.snmp.SnmpDiscoveryProbe$ProbeThread run()
  Thread-5
  
  Two fixes needed:
  1) Any zone probe problem should result in an overall probe
  Warning, not failure.  Performance monitoring should still be
  available in this case.
  2) Provide a better job log message to let the user know that
  the zoning could not be collected because a zone control session
  is open and what to do about that.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Control 5.2.x users monitoring fabrics and      *
  * switches                                                     *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * IBM Spectrum Control 5.2.x users monitoring fabrics and      *
  * switches may encounter fabric probe failure when attempting  *
  * to collect zoning information if a zone control session is   *
  * already established with the switch (in or out of IBM        *
  * Spectrum Control).                                           *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fix maintenance when available                         *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following maintenance
  package:
  
  | refresh pack | 5.2-TIV-TPC-RP0013 - target February  2017
  
  Fixed in IBM Spectrum Control 5.2.13
  
  http://www.ibm.com/support/docview.wss?&uid=swg21320822
  
  The target dates for future refresh packs do not represent a
  formal commitment by IBM. The dates are subject to change
  without notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TPC

• Fixed component ID

  5608TPC00

Applicable component levels

• R529 PSY

     UP

• R52A PSY

     UP

• R52B PSY

     UP

• R52C PSY

     UP