IT16424: PROTECT STORAGE POOL SHOWS OBJECTS FAILED WITH NO PRIOR ERROR ORFAILURE MESSAGE WHEN CONTAINER UNAVAILABLE

8.1.1.000-IBM-SPSRV-Linuxx86_64
8.1.1.000-IBM-SPSRV-AIX
8.1.1.000-IBM-SPSRV-Linuxs390x
8.1.1.000-IBM-SPSRV-WindowsX64
8.1.1.100-IBM-SPOC-AIX
8.1.1.100-IBM-SPOC-Linuxs390x
8.1.1.100-IBM-SPOC-Linuxx86_64
8.1.1.100-IBM-SPOC-WindowsX64
7.1.8.000-TIV-TSMSRV-AIX
7.1.8.000-TIV-TSMSRV-HP-UX
7.1.8.000-TIV-TSMSRV-Linuxppc64
7.1.8.000-TIV-TSMSRV-Linuxs390x
7.1.8.000-TIV-TSMSRV-Linuxx86_64
7.1.8.000-TIV-TSMSRV-SolarisSPARC
7.1.8.000-TIV-TSMSRV-WIN
7.1.8.000-TIV-TSMOC-AIX
7.1.8.000-TIV-TSMOC-Linuxx64
7.1.8.000-TIV-TSMOC-Windows
7.1.8.000-TIV-TSMOC-LinuxPPC64
7.1.8.000-TIV-TSMOC-LinuxPPC64le
7.1.8.000-TIV-TSMOC-LinuxS390
IBM Spectrum Protect Server V8.1 Fix Pack 1 (V8.1.1) Downloads

APAR status

• Closed as program error.

Error description

• Protect storage pool completion messages indicate a failure yet
  there is no prior message indicating any sort of error or
  failure during the protect processing. Neither the server
  activity log nor the dsmffdc.log contains any indication of they
  the failure occurred. The follow are examples of messages that
  may be seen indicating the process state of FAILURE and/or some
  amount of data failed the protect processing:
  
  ANR0986I Process 2 for Protect Stgpool running in the FOREGROUND
   processed 23,950,745 items for a total of  1,936,583,042,222
   bytes with a completion state of FAILURE at 03:27:16. (SESSION:
   177, PROCESS: 2)
  ANR1893E Process 2 for Protect Stgpool completed with a
   completion state of FAILURE. (SESSION: 177, PROCESS: 2)
  ANR4980I The protect storage pool process for DEDUPPOOL is
   completed. Extents protected: 23950151 of 23950745.  Extents
   deleted: 17532130 of 17532130. Amount protected: 1,803 GB of
   1,803 GB. Amount failed: 113 MB. Amount transferred: 1,785 GB.
   Elapsed time: 0 Days, 5 Hours, 28 Minutes. (SESSION: 177)
  
  Query container state=unavailable will show that there is at
  least one unavailable container in the storage pool being
  protected:
  Container
  Storage Pool    Container State
  
  Name               Type
  ----------------------------------------------------
  ---------------- ------------ --------------
  /mnt/mpatht/01/0000000000000182.dcf           DEDUPPOOL Dedup
  Unavailable
  
  Tivoli Storage Manager Versions Affected: 7.1.3 and higher on
  all platforms
  Initial Impact: Low
  Additional Keywords:
  IBM Spectrum Protect
  

Local fix

• Audit all unavailable containers to ensure that all containers
  in the pool are in an available state before running the next
  protect
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Spectrum Protect server users of container storage   *
  * pools.                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in level 8.1.1. Note that this is      *
  * subject to change at the discretion of IBM.                  *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  
  Affected platforms:  AIX, Solaris, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels