IT16317: CISCO SWITCH PROBE FAILS, WHEN ONLY ACTIVE ZONES ARE DEFINED ON IT.

IBM Spectrum Control V5.2.12 (November 2016)
IBM Spectrum Control V5.2.13 (March 2017)
IBM Spectrum Control V5.2.14 (May 2017)
IBM Spectrum Control V5.2.15 (August 2017)
IBM Spectrum Control V5.2.15.2 (November 2017)
IBM Spectrum Control V5.2.16 (March 2018)
IBM Spectrum Control V5.2.17 (May 2018)

APAR status

• Closed as program error.

Error description

• Switch probe fails with this similiar message:
  
  2016-07-15 13:35:14.682 BTADS0109I Outband Scanner
  CiscoMDSScanner - CiscoZoning on agent XXXXX did not collect
  zoning data.
  2016-07-15 13:35:14.682 BTAFM0687W The switch XXXXXXX does not
  respond to SNMP queries.
  2016-07-15 13:35:14.697 BTADS0012E Outband Scanner
  CiscoMDSScanner - CiscoZoning on agent xx.xx.xx.xx failed with
  return code 47 .
  2016-07-15 13:35:14.885 BTADS0024E Error encountered processing
  scanner CiscoMDSScanner data from agent xx.xx.xx.xx.
  2016-07-15 13:35:14.900 BTADS0102E The discover process that has
  the Device server run ID 206312 and job ID 563609 completed with
  one or more errors. The process status is 4 and the return code
  is 99 .
  
  ________________________________________________________________
  DB2 Version used for Server:10.5.x
  The defect is against component:Fabric
  Server/Manager build/release (TPC):5.2.10.1
  Agent build/release (TPC):N/A
  Server/Manager (OS):Windows
  Agent (OS):N/A
  ________________________________________________________________
  Problem as described by customer: Unable to Probe Cisco Devices
  Initial customer impact (low/med/high):med
  

Local fix

• TBD
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Control 5.2.x users monitoring Cisco switches   *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Switch probe fails.  See ERROR DESCRIPTION.                  *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fix maintenance when available.                        *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following maintenance
  package:
  
  | refresh pack | 5.2-TIV-TPC-RP0012 - target November 2016
  
  Fixed in IBM Spectrum Control 5.2.12.
  
  http://www.ibm.com/support/docview.wss?&uid=swg21320822
  
  The target dates for future refresh packs do not represent a
  formal commitment by IBM. The dates are subject to change
  without notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• FABRIC
  

Fix information

• Fixed component name

  TPC ADVANCED

• Fixed component ID

  5608TPCA0

Applicable component levels

• R528 PSY

     UP

• R529 PSY

     UP

• R52A PSY

     UP