IT16311: SWITCH PROBE FAILS WHEN NO ZONE DATA IS RETURNED.

IBM Spectrum Control 5.2.11 - Windows Server
IBM Spectrum Control 5.2.11 - Linux Server
IBM Spectrum Control 5.2.11 - AIX Server
IBM Spectrum Control 5.2.11 - Agent
IBM Spectrum Control V5.2.11 (August 2016)
IBM Spectrum Control V5.2.12 (November 2016)
IBM Spectrum Control V5.2.13 (March 2017)
IBM Spectrum Control V5.2.14 (May 2017)
IBM Spectrum Control V5.2.15 (August 2017)
IBM Spectrum Control V5.2.15.2 (November 2017)
IBM Spectrum Control V5.2.16 (March 2018)
IBM Spectrum Control V5.2.17 (May 2018)

APAR status

• Closed as program error.

Error description

• Cisco switch probed using SNMP which do not return zone data
  cause the switch probe to fail and no data is collected.
  Example of error found in the msg.probeSwitchxxxx.xxxx.log:
  BTADS0010I Invoking outband scanner CiscoMDSScanner -
  CiscoZoning on agent xxx.xxx.xxx.xxx .
  BTADS0109I Outband Scanner CiscoMDSScanner - CiscoZoning on
  agent xxxxxxxxx did not collect zoning data.
  BTAFM0687W The switch xxxxxxxx does not respond to SNMP queries.
  BTADS0012E Outband Scanner CiscoMDSScanner - CiscoZoning on
  agent xxx.xxx.xxx.xxx failed with return code 47
  RECREATE STEPS:
  Install IBM Spectrum Control v5.2.10.1 and add a Cisco switch
  with no zones defined
  The defect is against component:   5608TPCA0
  Server/Manager build/release (TPC):   5.2.10.1
  .
  Problem as described by customer: Switch probes failing
  for some or all Cisco switches.
  

Local fix

• n/a
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Control 5.2.8 through 5.2.10.1 users monitoring *
  * Cisco switches without any zones defined.                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Probe for Cisco switches fails when no zoning information is *
  * found.  See ERROR DESCRIPTION.                               *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fix maintenance when available.                        *
  ****************************************************************
  

Problem conclusion

• Switches without zoning defined can now be handled without
  failing.  The fix for this APAR is targeted for the following
  maintenance package:
  
  | refresh pack | 5.2-TIV-TPC-RP0011 - target August 2016
  
  Fixed in IBM Spectrum Control 5.2.11.
  
  http://www.ibm.com/support/docview.wss?&uid=swg21320822
  
  The target dates for future refresh packs do not represent a
  formal commitment by IBM. The dates are subject to change
  without notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• FABRIC
  

Fix information

• Fixed component name

  TPC

• Fixed component ID

  5608TPC00

Applicable component levels

• R528 PSY

     UP

• R529 PSY

     UP

• R52A PSY

     UP