IT16013: SERVICE TOOL IMPROVEMENT TO GATHER DEBUG OUTPUT RELATED TO WEB UI PERFORMANCE.

IBM Spectrum Control V5.2.14 (May 2017)
IBM Spectrum Control V5.2.15 (August 2017)
IBM Spectrum Control V5.2.15.2 (November 2017)
IBM Spectrum Control V5.2.16 (March 2018)
IBM Spectrum Control V5.2.17 (May 2018)

APAR status

• Closed as program error.

Error description

• Improve Spectrum Control service tool utility by including
  "getDB2Snapshots: output and "sever dump" output
  when debug tasks are implemented by Support.
  
  i.e.
  TPC/device/log/db2snap* ( on windows )
  /tmp/db2snapshotdir/* ( on unix )
  
  RECREATE STEPS:
  N/A
  
  ________________________________________________________________
  ______
  DB2 Version used for Server: N/A
  The defect is against component: 5608TPCA0
  Server/Manager build/release (TPC): 5.2.8+
  Agent build/release (TPC):  N/A
  Server/Manager (OS):  N/A
  Agent (OS):   N/A
  ________________________________________________________________
  ______
  Problem as described by customer: Serviceability APAR
  Initial customer impact (low/med/high):  low
  

Local fix

• TBD
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Control 5.2.x users who use the service         *
  * collection tool.                                             *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Improve Spectrum Control service tool utility:               *
  *                                                              *
  * When the WebUI is reported to be slow or the probes take     *
  * hours, then we ask the customer to run some supplementary    *
  * commands to generate and collect server dumps and db2        *
  * snapshots.                                                   *
  * This APAR fix is embedded in service tool the functionality  *
  * of generating and collecting server dumps and db2 snapshots  *
  * when "-dump" option is used.                                 *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fix maintenance when available                         *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following maintenance
  package:
  
  | refresh pack | 5.2-TIV-TPC-RP0014 - target May 2017
  
  Fixed in IBM Spectrum Control 5.2.14
  
  http://www.ibm.com/support/docview.wss?&uid=swg21320822
  
  The target dates for future refresh packs do not represent a
  formal commitment by IBM. The dates are subject to change
  without notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TPC ADVANCED

• Fixed component ID

  5608TPCA0

Applicable component levels