IT14758: IBM SPECTRUM CONTROL DISPLAYS MORE FIBRE-CHANNEL PORTS THAN WHATPHYSICALLY EXIST ON A MONITORED SAN VOLUE CONTROLLER

IBM Spectrum Control V5.2.10 (May 2016)
IBM Spectrum Control V5.2.10.1 (July 2016)
IBM Spectrum Control V5.2.11 (August 2016)
IBM Spectrum Control V5.2.12 (November 2016)
IBM Spectrum Control V5.2.13 (March 2017)
IBM Spectrum Control V5.2.14 (May 2017)
IBM Spectrum Control V5.2.15 (August 2017)
IBM Spectrum Control V5.2.15.2 (November 2017)
IBM Spectrum Control V5.2.16 (March 2018)
IBM Spectrum Control V5.2.17 (May 2018)

APAR status

• Closed as program error.

Error description

• IBM Spectrum Control displays more Fibre-Channel ports than what
  physically exist on a monitored San Volue Controller
  DETAIL OF PROBLEM:
  Spectrum Control displays ports that do not exist for monitored
  SVC/Storwize V7000 devices.  For example a monitored device
  known to have twelve fibre channel ports configured, shows
  twenty four in the Spectrum Control GUI and in Cognos reports.
  This port data is collected and stored correctly for the
  devices; the queries used to display port information contained
  incorrect filtering criteria.
  RECREATE STEPS:
  Run probes against SVC/Storwize V7000 devices from Spectrum
  Control and observe more ports displayed than what exist.
  ________________________________________________________________
  DB2 Version used for Server:    N/A
  The defect is against component:   5608TPC00
  Server/Manager build/release (TPC):   5.2.9
  ________________________________________________________________
  Problem as described by customer:   wrong number of SVC ports
  displayed
  Initial customer impact (low/med/high): med
  

Local fix

• patch available upon request
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Control 5.2.x Cognos reports users              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Cognos report "Compare Performance of Multiple Ports " or    *
  * any Cognos Performance Report about Ports will show more     *
  * physical ports than what currently exists                    *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fix maintenance when available.                        *
  ****************************************************************
  

Problem conclusion

• The problem has been fixed. The reports will show  the correct
  ports
  The fix for this APAR is targeted for the following maintenance
  package:
  
                | refresh pack | 5.2-TIV-TPC-RP0010 - target 2Q16
  
                Fixed in IBM Spectrum Control 5.2.10.
  
  
  http://www.ibm.com/support/docview.wss?&uid=swg21320822
  
                The target dates for future refresh packs do not
  represent a formal commitment by IBM. The dates are subject to
  change without notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• Cognos   reports
  

Fix information

• Fixed component name

  TPC ADVANCED

• Fixed component ID

  5608TPCA0

Applicable component levels

• R528 PSY

     UP

• R529 PSY

     UP