IT14474: COGNOS REPORT PRODUCES NO DATA FROM V7KU: COMPARE PERFORMANCE OF MULTIPLE STORAGE SYSTEMS.

IBM Spectrum Control 5.2.11 - Windows Server
IBM Spectrum Control 5.2.11 - Linux Server
IBM Spectrum Control 5.2.11 - AIX Server
IBM Spectrum Control 5.2.11 - Agent

APAR status

• Closed as program error.

Error description

• Report returns similar results due to non-functioning query:
  
  No data is available for the selection criteria. For more
  information, see the troubleshooting section in the online help.
  
  The report was requested for the following storage systems:
  <v7000 unified device name>
  
  RECREATE STEPS:
  
  Generate the above mentioned report in Cognos to  V7Ku target
  and view results.
  
  ________________________________________________________________
  DB2 Version used for Server: N/A
  The defect is against component: 5608TPC00
  Server/Manager build/release (TPC): 5.2.9
  ________________________________________________________________
  Problem as described by customer: Unable to generate report to
  V7000 unified.
  Initial customer impact (low/med/high): low
  

Local fix

• Contact Support
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Cognos users                                                 *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Cognos Reports produces no data for V7000 Unified storage    *
  * systems:                                                     *
  * Compare Performance of Multiple Storage Systems              *
  *                                                              *
  * Compare Performance of Multiple Pools                        *
  *                                                              *
  * Compare Performance of Multiple Volumes                      *
  *                                                              *
  * Compare Performance of Multiple Ports                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fix maintenance of 5.2.11 when available.              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following maintenance
  package:
  
  | refresh pack | 5.2-TIV-TPC-RP0011 - target August 2016
  
  Fixed in IBM Spectrum Control 5.2.11.
  
  http://www.ibm.com/support/docview.wss?&uid=swg21320822
  
  The target dates for future refresh packs do not represent a
  formal commitment by IBM. The dates are subject to change
  without notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• COGNOS
  

Fix information

• Fixed component name

  TPC ADVANCED

• Fixed component ID

  5608TPCA0

Applicable component levels

• R528 PSY

     UP

• R529 PSY

     UP

• R520 PSY

     UP

• R52A PSY

     UP