IT14294: VMWARE VIRTUAL MACHINES OF CLUSTERED HYPERVISORS ARE NOT CORRELATED TO THEIR DATASTORE

IBM Spectrum Control V5.2.10 (May 2016)
IBM Spectrum Control V5.2.10.1 (July 2016)
IBM Spectrum Control V5.2.11 (August 2016)
IBM Spectrum Control V5.2.12 (November 2016)
IBM Spectrum Control V5.2.13 (March 2017)
IBM Spectrum Control V5.2.14 (May 2017)
IBM Spectrum Control V5.2.15 (August 2017)
IBM Spectrum Control V5.2.15.2 (November 2017)
IBM Spectrum Control V5.2.16 (March 2018)
IBM Spectrum Control V5.2.17 (May 2018)

APAR status

• Closed as program error.

Error description

• Some virtual machines appear as having no DataStore or VMDKs in
  the WebUI views.
  BTAVM2263I Files details for <Data Store Name>  being collected
  by -1
  
  The indication of the problems are these:
  - clustered hypervisors
  - Virtual machines appear in WebView with no Data Store
  - additional clue is this message in the hypervisor probe log
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * TPC and Spectrum Control 5.2.x users monitoring clustered    *
  * ESX hypervisors                                              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fix maintenance when available.                        *
  ****************************************************************
  

Problem conclusion

• Virtual disk files ( vmdk ) were not correctly correlated to the
  virtual machine disks.  The fix for this APAR is targeted for
  the following maintenance package:
  
  | refresh pack | 5.2-TIV-TPC-RP0010 - target 2Q16
  
  Fixed in IBM Spectrum Control 5.2.10.
  
  http://www.ibm.com/support/docview.wss?&uid=swg21320822
  
  The target dates for future refresh packs do not represent a
  formal commitment by IBM. The dates are subject to change
  without notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• vmware
  

Fix information

• Fixed component name

  TPC ADVANCED

• Fixed component ID

  5608TPCA0

Applicable component levels

• R520 PSY

     UP

• R528 PSY

     UP

• R529 PSY

     UP