IT14254: CLIENT RESTORE SKIPS FILES WITH NO ERRORS REPORTED IN FINAL STATISTICS.

IBM Spectrum Protectâ„¢ Client 7.1.6 Downloads and READMEs

APAR status

• Closed as program error.

Error description

• During a restore operation the client fails to restore file(s)
  by skipping the file(s), and then in the final statistics fails
  to report an  error or the number of failed objects.
  The client trace shows the following related error messages:
  2015-12-11 10:08:33.378 [001379] [4] : restcore.cpp
       ( 821): rcWriteFile(): rc(129), cmStatus(4),
       outBuffSize(32768), actSize(0)
  2015-12-11 10:08:33.378 [001379] [4] : restcore.cpp
       ( 931): RestoreFiles: RC: 129 received from fioWrite
  2015-12-11 10:08:33.378 [001379] [4] : restcore.cpp
       ( 954): RestoreFiles: Assumed compressed file not
       compressed Restoring file data without expanding this
       shouldn't happen any more!!!
  Where the RC 129 maps to RC_NOT_COMPRESSED.
  The issue is caused when the restore algorithm hit a very rare
  anomaly in the files being restored, where the client is not
  coded to handle this properly.
  Note this is purely a restore issue, the data is not corrupt
  and can be restored with the proper code fix.
  .
  Initial Impact:
  Medium - most unlikely to ever happen.
  .
  Tivoli Storage Manager Versions Affected:
  All supported versions at 7.1.4.1 and lower.
  .
  Additional Keywords:
  Restore TSM IBM Spectrum Protect
  .
  

Local fix

• Contact IBM Spectrum Protect support to obtain a fix version
  or upgrade to fixing level when available.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Tivoli Storage Manager backup-archive client versions 6.3,   *
  * 6.4 and 7.1 running on all platforms.                        *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in level 7.1.6.                        *
  * Note that until this level is available, this information is *
  * subject to change at the discretion of IBM.                  *
  ****************************************************************
  

Problem conclusion

• Some objects might be incorrectly skipped from a restore or
  retrieve operation. After the fix, all eligible objects are
  restored / retrieved as expected.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• dsmc
  

Fix information

• Fixed component name

  TSM CLIENT

• Fixed component ID

  5698ISMCL

Applicable component levels

• R71A PSY

     UP

• R71H PSY

     UP

• R71L PSY

     UP

• R71M PSY

     UP

• R71S PSY

     UP

• R71W PSY

     UP