IT13978: SOME PANELS LIKE VOLUME PERFORMANCE ARE SLOW TO LOAD IN SPECTRUMCONTROL WEBGUI

IBM Spectrum Control 5.2.11 - Windows Server
IBM Spectrum Control 5.2.11 - Linux Server
IBM Spectrum Control 5.2.11 - AIX Server
IBM Spectrum Control 5.2.11 - Agent
IBM Spectrum Control V5.2.10.1 (July 2016)
IBM Spectrum Control V5.2.11 (August 2016)
IBM Spectrum Control V5.2.12 (November 2016)
IBM Spectrum Control V5.2.13 (March 2017)
IBM Spectrum Control V5.2.14 (May 2017)
IBM Spectrum Control V5.2.15 (August 2017)
IBM Spectrum Control V5.2.15.2 (November 2017)
IBM Spectrum Control V5.2.16 (March 2018)
IBM Spectrum Control V5.2.17 (May 2018)

APAR status

• Closed as program error.

Error description

• Opening up certain panels such as Volume Performance in the
  Spectrum Control webGUI shows "Loading..."
  for a long time (dozens of minutes).
  

Local fix

• Contact support
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Control 5.2.8, 5.2.9 and 5.2.10 users with SVC  *
  * or Storwize subsystems.                                      *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See Error Description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fix maintenance when available.                        *
  ****************************************************************
  Too much history data kept in the database make some queries
  very slow.
  Reduce the history data saved and optimize the history queries.
  

Problem conclusion

• The fix for this APAR is targeted for the following maintenance
  package:
  
  | fix pack | 5.2.10-TIV-TPC-FP0001 - July 2016
  | refresh pack | 5.2-TIV-TPC-RP0011 - target August 2016
  
  Fixed in IBM Spectrum Control 5.2.10.1.
  Fixed in IBM Spectrum Control 5.2.11.
  
  http://www.ibm.com/support/docview.wss?&uid=swg21320822
  
  The target dates for future refresh packs do not represent a
  formal commitment by IBM. The dates are subject to change
  without notice.
  
  | MDVREGR 5.2-TIV-TPC-RP0008 |
  | MDVREGR 5.2-TIV-TPC-RP0009 |
  | MDVREGR 5.2-TIV-TPC-RP0010 |
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• WebUI
  

Fix information

• Fixed component name

  TPC ADVANCED

• Fixed component ID

  5608TPCA0

Applicable component levels

• R527 PSY

     UP

• R528 PSY

     UP

• R529 PSY

     UP

• R52A PSY

     UP