Fixes are available
APAR status
Closed as program error.
Error description
Having the probe on and recording a transaction may later cause the device to restart when generating internal-state or error report.
Local fix
Disable use of probe until applying fix. If probe is used, a pro-active reload can resolve the issue.
Problem summary
Affected are all customers using the Probe tool to examine transactions. Using the probe can cause appliance instabilities after it's turned off. The problem manifests mostly during error report generation, but can also happen spontaneously.
Problem conclusion
Fix is available in 7.0.0.13, 7.1.0.10, 7.2.0.6 and 7.5.0.0. For a list of the latest fix packs available, please see: http://www-01.ibm.com/support/docview.wss?uid=swg21237631
Temporary fix
Comments
APAR Information
APAR number
IT13913
Reported component name
DATAPOWER
Reported component ID
DP1234567
Reported release
600
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-03-03
Closed date
2016-05-13
Last modified date
2016-05-19
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
DATAPOWER
Fixed component ID
DP1234567
Applicable component levels
R700 PSN
UP
R710 PSN
UP
R720 PSN
UP
R750 PSN
UP
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Document Information
Modified date:
11 February 2022