IT13818: ANR9999D_4023619972 DOBACKMIGR(SMNODE.C:18426) BITFILE NOT FOUND FOR BACKMIGR RUNNING A SELECTIVE/ARCHIVE ON AN HSM MANAGED FILE

6.3.6.000-TIV-TSMRPT-AGENT-Linux
6.3.6.000-TIV-TSMRPT-AGENT-AIX
6.3.6.000-TIV-TSMRPT-AIX
6.3.6.000-TIV-TSMRPT-AGENT-Windows
6.3.6.000-TIV-TSMRPT-Linuxx86
6.3.6.000-TIV-TSMRPT-Linuxx86_64
6.3.6.000-TIV-TSMRPT-WindowsI32
6.3.6.000-TIV-TSMRPT-WindowsX64
6.3.6.000-TIV-TSMAC-WindowsX64
6.3.6.000-TIV-TSMAC-WindowsI32
6.3.6.000-TIV-TSMAC-SolarisSPARC
6.3.6.000-TIV-TSMAC-Linuxx86
6.3.6.000-TIV-TSMAC-Linuxs390x
6.3.6.000-TIV-TSMAC-AIX
6.3.6.000-TIV-TSMALL-SolarisSPARC
6.3.6.000-TIV-TSMALL-WindowsX64
6.3.6.000-TIV-TSMSTA-WindowsI32
6.3.6.000-TIV-TSMALL-HP-UX
6.3.6.000-TIV-TSMALL-Linuxppc64
6.3.6.000-TIV-TSMALL-AIX
6.3.6.000-TIV-TSMALL-Linuxs390x
6.3.6.000-TIV-TSMALL-Linuxx86_64
7.1.6.000-TIV-TSMSRV-Linuxs390x
7.1.6.000-TIV-TSMSRV-Linuxppc64
7.1.6.000-TIV-TSMSRV-WIN
7.1.6.000-TIV-TSMSRV-SolarisSPARC
7.1.6.000-TIV-TSMSRV-Linuxx86_64
7.1.6.000-TIV-TSMSRV-HP-UX
7.1.6.000-TIV-TSMSRV-AIX
IBM Spectrum Protect Server V7.1 Fix Pack 6 (7.1.6.000) Downloads
IBM Tivoli Storage Manager V6.3 Fix Pack 6 (6.3.6.000) Server Downloads

APAR status

• Closed as program error.

Error description

• Error Description:
  
  The Tivoli Storage Manager Server will display the following
  error when the Backup Archive client attempts to selectively
  backup or archive a file which is managed by the Hierarchical
  Storage Manager (HSM) client and which already has a backup copy
  :
  
  ANR9999D_xxx DoBackMigr(smnode.c:18426) Thread<yyyy>:
  Bitfile not found for BackMigr, session xxxx,
  client HSMNODE (LINUX86), bitfile < bitfile >. (SESSION: nnnn)
  
  In order to see this issue, the HSM node has had it's data
  replicated to a server which is now it's primary server and a
  backup of the file already exists, so an attempt is made to
  clone the file from backup storage.
  
  The HSM client will be able to recall the data successfully, but
  it will not be possible to restore the data using the Backup
  Archive client.
  
  Tivoli Storage Manager Versions Affected:
  All Supported versions of Tivoli Storage Manager Server  and IBM
  Spectrum Protect on all operating systems
  
  Customer/L2 Diagnostics (If Applicable)
  
  Using the Backup Archive client and running the "dsmc selective"
  or "dsmc archive" command  (or using the Backup Archive client
  GUI) against an HSM migrated file which already has a backup
  copy will display the following error  :
  
  ANS1999E Selective processing of '/AnyDir/AnyHSMFile' stopped.
  ANS1314E File data currently unavailable on server
  
  At the same time, the following is logged within the activity
  log on the server for the client session :
  
  ANR9999D_xxx DoBackMigr(smnode.c:18426) Thread<yyyy>:
  Bitfile not found for BackMigr, session xxxx,
  client HSMNODE (LINUX86), bitfile < bitfile >. (SESSION: nnnn)
  
  This problem is caused by replication which aggregates
  HSM-migrated files from the source server to the target server.
  You then make the target server as the primary server for that
  data and using the Backup Archive client to either backup or
  archive a migrated file, where the storage pool in which the
  migrated file resides is distinct from the storage pool to where
  the file is to be archived or backed up. This causes the Tivoli
  Storage Manager server to clone the file to the storage pool
  which fails with the above error.
  
  The other necessary condition to experience this problem is to
  use the "dsmigfs update" to update the HSM clients dsmmigfstab
  file to point to the target replication server before attempting
  the backup or archive of the migrated file.
  
  This problem will be seen in all server levels that support
  replication.
  
  The file in question can still be recalled successfully using
  the HSM client, but an attempt to restore the file using the
  Backup Archive client will display :
  
  ANS1302E No objects on server match query.
  
  If restoring the data, nothing else is logged in the activity
  log on the server apart from the session starting and ending.
  The data itself is not damaged on the server, but is simply not
  accessible.
  
  Initial Impact: Low|Medium|High
  High
  
  Additional Keywords:
  TSM, Spectrum Protect,  replication, hsm
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Tivoli Storage Manager server users.                     *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in levels                              *
  * 6.3.6 and 7.1.6.                                             *
  * Note that this is subject to change at the discretion of     *
  * IBM.                                                         *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  
  Affected platforms:  AIX, HP-UX, Solaris, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels