IT13652: PUREAPPLICATION SYSTEM: DISK ATTACH FAILS WITH ERROR "CWZIP874E THE DISK COULD NOT BE ADDED TO THE VIRTUAL MACHINE"

APAR status

• Closed as program error.

Error description

• The user noted that there was an error attaching storage to a
  virtual machine.
  
  Error shown on Deployment history:
  The block storage was not attached to the virtual machine
  OS_Node.XXXX.
  Search for string "Block storage attachment failed" in the
  workload problem determination logs to get more details.
  
  Error found in workload trace log:
  Caused by: CWZIP8741E The disk could not be added to the virtual
  machine.
  Caused by: Task failed on VMware server. reason: Incompatible
  device backing specified for device '0'.
  Caused by: InvalidDeviceBacking
  ...
  app.scripts.groovy.rainmaker.instances.stages.Stage7ScriptExecut
  ion.groovy run blockDisk : [currentstatus:ATTACH_FAILED,
  errorMessage:java.util.
  concurrent.ExecutionException: java.lang.Exception: CWZIP1987E
  An error occurred when contacting vCenter: CWZIP8741E The disk
  could not be added to the virtual machine.
  

Local fix

Problem summary

• Retry logic has been added to reattempt mapping a device
  to a virtual machine.
  

Problem conclusion

• A code fix is being provided in PureApplication System
  version 2.2.0.0.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  PAPP SYS 8382 I

• Fixed component ID

  5725G3200

Applicable component levels

• R220 PSY

     UP