A fix is available
APAR status
Closed as program error.
Error description
When node validation is performed in the Tivoli Data Protection for VMware GUI, the SUSE Linux version validation fails for SUSE Linux Enterprise Server (SLES) 11 SP4. Following message is seen in dsmerror.log: dd/mm/yyyy hh:mm:ss ANS3164W The minimum level for 'Suse Linux Enterprise Server' is 'SLES 11 SP 3'. Your current level is 'SLES 11 SP 0'. Earlier versions and SUSE Linux Enterprise Server 12 are validated correctly. Tivoli Storage Manager Versions Affected: Tivoli Storage Manager 7.1.3.x or higher Client on Linux Customer/L2 Diagnostics: Node validation code was changed to support SUSE Linux Enterprise Server 12. SUSE moved the server release info from /etc/SuSE-release to /etc/os-release. During validation, the release file that is checked depends on the SLES server version. In SLES 11 SP4, the release info was also moved to /etc/os-release, causing validation to fail. | MDVREGR 7.1.3.0 5698ISMCL | Initial Impact: medium Additional Keywords: SLES, Mount, SP, TSM, Spectrum, Protect
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * Tivoli Data Protection for VMware GUI running node * * validation for Linux mount proxy running on SLES 11 SP4. * * The following client versions are affected: * * After the fix node validation for all SLES 11 and SLES 12 * * sublevels works fine when greater or equal to SLES 11 SP3 * * which is the minimum supported level. * **************************************************************** * PROBLEM DESCRIPTION: * * When node validation is performed in the Tivoli Data * * Protection for VMware GUI, the Linux version validation for * * mount proxy running on SUSE Linux Enterprise Server (SLES) * * 11 SP4 fails. * * Following message is seen in dsmerror.log: dd/mm/yyyy * * hh:mm:ss ANS3164W The minimum level for 'Suse Linux * * Enterprise Server' is 'SLES 11 SP 3'. Your current level is * * 'SLES 11 SP 0'. * * Earlier versions and SUSE Linux Enterprise Server 12 are * * validated correctly. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in Tivoli Storage Manager Client * * level 7.1.6. Note that this is subject to change * * at the discretion of IBM. * **************************************************************** Customer see that node validation fails after mount proxy setup via the Tivoli Data Protection for VMware GUI configuration wizard. Also a message in the dsmerror.log can be seen. But customer still can continue and start file level restore operations. So the real functionality is not impacted.
Problem conclusion
After the fix node validation for all SLES 11 and SLES 12 sublevels works fine when greater or equal to SLES 11 SP3 which is the minimum supported level.
Temporary fix
Comments
APAR Information
APAR number
IT13594
Reported component name
TSM CLIENT
Reported component ID
5698ISMCL
Reported release
71L
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-02-03
Closed date
2016-04-12
Last modified date
2016-04-12
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
TSM for VE GUI
Fix information
Fixed component name
TSM CLIENT
Fixed component ID
5698ISMCL
Applicable component levels
R71L PSY
UP
R71W PSY
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"71L","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
11 January 2022