Direct links to fixes
7.1.5.000-TIV-TSMSRV-AIX
7.1.5.000-TIV-TSMSRV-HP-UX
7.1.5.000-TIV-TSMSRV-Linuxppc64
7.1.5.000-TIV-TSMSRV-Linuxs390x
7.1.5.000-TIV-TSMSRV-Linuxx86_64
7.1.5.000-TIV-TSMSRV-SolarisSPARC
7.1.5.000-TIV-TSMSRV-WIN
6.3.6.000-TIV-TSMALL-Linuxx86_64
6.3.6.000-TIV-TSMALL-Linuxs390x
6.3.6.000-TIV-TSMALL-AIX
6.3.6.000-TIV-TSMALL-Linuxppc64
6.3.6.000-TIV-TSMALL-HP-UX
6.3.6.000-TIV-TSMSTA-WindowsI32
6.3.6.000-TIV-TSMALL-WindowsX64
6.3.6.000-TIV-TSMALL-SolarisSPARC
6.3.6.000-TIV-TSMAC-AIX
6.3.6.000-TIV-TSMAC-Linuxs390x
6.3.6.000-TIV-TSMAC-Linuxx86
6.3.6.000-TIV-TSMAC-SolarisSPARC
6.3.6.000-TIV-TSMAC-WindowsI32
6.3.6.000-TIV-TSMAC-WindowsX64
6.3.6.000-TIV-TSMRPT-WindowsX64
6.3.6.000-TIV-TSMRPT-WindowsI32
6.3.6.000-TIV-TSMRPT-Linuxx86_64
6.3.6.000-TIV-TSMRPT-Linuxx86
6.3.6.000-TIV-TSMRPT-AGENT-Windows
6.3.6.000-TIV-TSMRPT-AIX
6.3.6.000-TIV-TSMRPT-AGENT-AIX
6.3.6.000-TIV-TSMRPT-AGENT-Linux
IBM Spectrum Protect Server V7.1 Fix Pack 5 (7.1.5.000) Downloads
IBM Tivoli Storage Manager V6.3 Fix Pack 6 (6.3.6.000) Server Downloads
APAR status
Closed as program error.
Error description
There is a possibility that when a Storage Agent starts, it can crash the Library Client it is connected to. In this scenario, there will be: Library Manager <-> Library Client <-> Storage Agent - At startup, the Storage Agent goes through the list of libraries it needs to use.. - For shared libraries, Storage Agent talks to the managing server (the Library Client in this case) and asks for information about the server that owns each library. One of the pieces of information the managing server (Library Client) sends back about each Library Manager is it's server password. - In this scenario, one or more of the Library Managers doesn't have a server password set. - Crash of Library Client occurs. Analysing the core on AIX platform with dbx will show: SendAttrResp(??, ??, ??) at 0x10087831c smServerGetLFAttrs(??, ??) at 0x100876394 SmDatabaseServerSession(??) at 0x1006696e0 DoDbServer(??, ??) at 0x10054fa4c smExecuteSession(??, ??, ??, ??, ??, ??, ??, ??) at 0x100544b98 psSessionThread(??) at 0x100078c78 StartThread(??) at 0x10000c260 storage agent startup reports: ANR0479W Session 3 for server Libray_Client (AIX) terminated - connection with server severed. ANR9999D_1666876755 MmsLFDoUpdLibDesc(mmslib.c:4403) Thread<1>: Error adding server to list: rc=9999 Once Library Client is restarted, check "query server" and confirm that one or more Library Manager servers show as having no server password set. Tivoli Storage Manager Server Versions Affected: 6.3.5.x and higher, and 7.1.1.x and higher, on all supported platforms Initial Impact: Medium Additional Keywords: spectrum protect SP TSM stgagent LC LM core crash startup password IC97507 | MDVREGR 7.1.1.0-TIV_5698MSV | | MDVREGR 6.3.5.0-TIV_5698MSV |
Local fix
Update the Library Manager server(s) without server password to set it.
Problem summary
**************************************************************** * USERS AFFECTED: * * All Tivoli Storage Manager for Storage Area Networks users. * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. The fixing level must be * * applied to both the library client and library manager * * servers to resolve the problem. This problem is currently * * projected to be fixed in levels 6.3.6 and 7.1.5. Note that * * this is subject to change at the discretion of IBM. * ****************************************************************
Problem conclusion
This problem was fixed. Affected platforms: AIX, HP-UX, Solaris, Linux, and Windows.
Temporary fix
Comments
APAR Information
APAR number
IT13216
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
63A
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-01-18
Closed date
2016-01-19
Last modified date
2016-01-19
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
Document Information
Modified date:
28 August 2023