IT12516: UNABLE TO MOVE STERLING FILE GATEWAY ACTIVITY SNAPSHOT WINDOW

APAR status

• Closed as program error.

Error description

• Unable to move SFG Activity Snapshot window
  
  SI Build Number: HotfixVersion: 5020500_7
  filegateway_HotfixVersion: 2020500_7
  Database: Oracle 11.2.0.2
  OS-System: AIX 6.1,ppc64
  
  Customer is not able to move the File Gateway Activity Snapshot
  window using IE 7, 8 or 9 unless the cursor is placed over the
  words "Activity Snapshot" in the blue title bar.  This is
  different than in 5020500_4 where they can move the window when
  the cursor is placed anywhere in the blue title bar.
  
  This is not a problem when using IE 11. Customer is required
  to use IE 7, 8 or 9.
  

Local fix

• STRRTC - 477869
  PC / PC
  Circumvention:
  Place cursor over "Activity Snapshot" in blue title bar of
  Activity Snapshot window to move window.
  

Problem summary

• Users Affected:
  All Sterling File Gateway users with IE7, IE8 or IE9
  
  Problem Description:
  Unable to move the File Gateway Activity Snapshot window using
  IE 7, 8 or 9 unless the cursor is placed over the word "Activity
  Snapshot" in the blue title bar.
  
  Platforms Affected:
  All
  

Problem conclusion

• Resolution Summary:
  A code fix has been provided.
  
  Delivered In:
  5020601
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STR B2B INTEGRA

• Fixed component ID

  5725D0600

Applicable component levels

• R526 PSY

     UP