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IT12357: ANS1270E REPORTED UPON A CLIENT UPGRADE FROM V7.1.2.2 TO V7.1.3.0 AND LATER CLIENT VERSIONS.

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APAR status

  • Closed as program error.

Error description

  • When doing an update from Tivoli Storage Manager V7.1.2.2 client
    to IBM Spectrum Protect V7.1.3.0 and later, the c-mode license
    file is not upgraded properly. The following message is observed
    upon a snapdiff backup:
    ANS1270E Running this command requires a valid NetApp Snapshot
    Differential c-mode license file.
    
    The symptom is not seen upon a clean V7.1.3.0 code installation.
    
      Tivoli Storage Manager Versions Affected: 7.1.3.0 Windows
      Initial Impact: Low
      Additional Keywords: snapdiff c-mode TSM Spectrum Protect
    

Local fix

  • Copy the nasdcm.lic file from the extracted installation files
    to the installation directory.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Tivoli Storage Manager backup-archive client Windows X64     *
    * users upgrading NetApp Snapshot Differential c-mode          *
    * functions from v7.1.2.2 to v7.1.3.0 or later                 *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * SEE ERROR DESCRIPTION.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available.  This problem is          *
    * currently projected to be fixed in level 7.1.6.  Note that   *
    * this information is subject to change at the discretion of   *
    * IBM?                                                         *
    ****************************************************************
    

Problem conclusion

  • Tivoli Storage Manager backup-archive client Windows X64 upgrade
    installation was fixed to allow NetApp Snapshot Differential
    c-mode functions.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT12357

  • Reported component name

    TSM CLIENT

  • Reported component ID

    5698ISMCL

  • Reported release

    71W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-11-19

  • Closed date

    2016-03-04

  • Last modified date

    2016-03-04

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • dsm      dsmc
    

Fix information

  • Fixed component name

    TSM CLIENT

  • Fixed component ID

    5698ISMCL

Applicable component levels

  • R71W PSY

       UP

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"71W","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
11 January 2022