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IT12265: WEB-BASED GUI SLOW IN ENVIRONMENTS WHICH MONITOR CLUSTERED HYPERVISORS

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • TPC 5.2.7 servers monitoring clustered hypervisors experience
    slow overall web-based GUI performance, and can see the
    dashboard panels fail to load completely.
    Attempts to view VNDK information for clustered hypervisors, the
    entire web-based GUI will freeze becoming unresponsive.
    Panels show "an internal error has occurred: {0}"
    RECREATE STEPS:
    Browse web-based GUI panels on TPC server that monitors
    clustered hypervisors
    ________________________________________________________________
    DB2 Version used for Server:    N/A
    The defect is against component:   5608TPC00
    Server/Manager build/release (TPC):   5.2.7
    
    ________________________________________________________________
    Problem as described by customer:   Hypervisor GUI panel display
    issues
    Initial customer impact (low/med/high): med
    

Local fix

  • contact support
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users using TPC 5.2.x to monitor environments with VMWare    *
    * clusters.                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fix maintenance when available.                        *
    ****************************************************************
    

Problem conclusion

  • Wrong SQL joins mulitiplied vmkdisks for each ESX hypervisor in
    the cluster.  The fix for this APAR is targeted for the
    following maintenance package:
    
    | refresh pack | 5.2-TIV-TPC-RP0009 - target March 2016
    | fix pack | 5.2.1-TIV-TPC-FP0001 - February 2016
    
    Fixed in IBM Spectrum Control 5.2.9.
    
    http://www-01.ibm.com/support/docview.wss?&uid=swg21320822
    
    The target dates for future refresh packs do not represent a
    formal commitment by IBM. The dates are subject to change
    without notice.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT12265

  • Reported component name

    TPC

  • Reported component ID

    5608TPC00

  • Reported release

    527

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-11-13

  • Closed date

    2015-12-16

  • Last modified date

    2016-02-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • Web      UI
    

Fix information

  • Fixed component name

    TPC

  • Fixed component ID

    5608TPC00

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSWFB4","label":"IBM Spectrum Control Standard Edition"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"527","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
28 August 2023