IBM Support

IT12101: SLOW PERFORMANCE SEEN IN STERLING FILE GATEWAY DUE TO USAGE CACHE FLUSHING WHEN A MAILBOX IS CREATED

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Direct links to fixes

si_52_build_5020500_interimfix_10
si_52_build_5020500_interimfix_10

 

APAR status

  • Closed as program error.

Error description

  • The "create mailbox" functionality in Sterling File
Gateway causes the
User cache and the UserRightsCache to be flushed, resulting
in low counts in the Cache Usage report. For high workload this
results in a slow performance of the product.

Local fix

  • 



Problem summary


    

  • Problem Description:
The "create mailbox" functionality in Sterling File
Gateway causes the
User cache and the UserRightsCache to be flushed, resulting
in low counts in the Cache Usage report. For high workload this
results in a slow performance of the product.

Users Affected:
Sterling File Gateway users

Platforms Affected:
All

    



Problem conclusion


    

  • Resolution Summary:
A code fix has been provided.

Delivered In:
5020500_10

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IT12101
    • 

  • Reported component name
    STR B2B INTEGRA
    • 

  • Reported component ID
    5725D0600
    • 

  • Reported release
    524
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2015-11-09
    • 

  • Closed date
    2015-11-11
    • 

  • Last modified date
    2015-11-19
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    STR B2B INTEGRA
    • 

  • Fixed component ID
    5725D0600
    • 



Applicable component levels


    

  • R525  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.4","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            19 November 2015
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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