IT11825: USING SECURE BACKUP MIGHT LEAD TO UNEXPECTED BEHAVIOR INCLUDING HUNG TRANSACTIONS AND APPLIANCE RESTART

Fix packs for DataPower B2B Appliance version 6.0
Fix packs for DataPower Integration Appliance version 6.0
Fix packs for DataPower Service Gateway version 6.0
Fix packs for DataPower Service Gateway version 6.0.1
Fix packs for DataPower B2B Appliance version 6.0.1
Fix packs for DataPower Integration Appliance version 6.0.1
Fix packs for DataPower Service Gateway version 7.0
Fix packs for DataPower B2B Appliance version 7.0
Fix packs for DataPower Integration Appliance version 7.0
Fix packs for DataPower Gateway version 7.1
Fix packs for DataPower Gateway version 7.2

APAR status

• Closed as program error.

Error description

• Using secure backup can lead to unexpected behavior including
  hung transactions and restarts.this is different from APAR
  IT11824.
  

Local fix

Problem summary

• Affected are all DataPower configurations where Secure Backup
  and Restore is in use.
  
  Using secure backup or restore may cause transactions to fail,
  hang or the appliance to restart, generating a backtrace.
  
  This APAR is distinct from similar APAR IT11824.
  

Problem conclusion

• The fix is available in 6.0.0.18, 6.0.1.14, 7.0.0.11, 7.1.0.8
  and 7.2.0.2
  
  For a list of the latest fixpacks available, please see:
  http://www-01.ibm.com/support/docview.wss?uid=swg21237631
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  DATAPOWER

• Fixed component ID

  DP1234567

Applicable component levels

• R600 PSN

     UP

• R601 PSN

     UP

• R700 PSN

     UP

• R710 PSN

     UP

• R720 PSN

     UP