IT11702: NODE REPLICATION FAILS WITH ANR9999D_3272112867 ON FILES BACKED UP WITH CLIENT AND/OR SERVER SOFTWARE BEFORE VERSION 5.3

6.3.6.000-TIV-TSMRPT-AGENT-Linux
6.3.6.000-TIV-TSMRPT-AGENT-AIX
6.3.6.000-TIV-TSMRPT-AIX
6.3.6.000-TIV-TSMRPT-AGENT-Windows
6.3.6.000-TIV-TSMRPT-Linuxx86
6.3.6.000-TIV-TSMRPT-Linuxx86_64
6.3.6.000-TIV-TSMRPT-WindowsI32
6.3.6.000-TIV-TSMRPT-WindowsX64
6.3.6.000-TIV-TSMAC-WindowsX64
6.3.6.000-TIV-TSMAC-WindowsI32
6.3.6.000-TIV-TSMAC-SolarisSPARC
6.3.6.000-TIV-TSMAC-Linuxx86
6.3.6.000-TIV-TSMAC-Linuxs390x
6.3.6.000-TIV-TSMAC-AIX
6.3.6.000-TIV-TSMALL-SolarisSPARC
6.3.6.000-TIV-TSMALL-WindowsX64
6.3.6.000-TIV-TSMSTA-WindowsI32
6.3.6.000-TIV-TSMALL-HP-UX
6.3.6.000-TIV-TSMALL-Linuxppc64
6.3.6.000-TIV-TSMALL-AIX
6.3.6.000-TIV-TSMALL-Linuxs390x
6.3.6.000-TIV-TSMALL-Linuxx86_64
7.1.4.000-TIV-TSMSRV-WIN
7.1.4.000-TIV-TSMSRV-SolarisSPARC
7.1.4.000-TIV-TSMSRV-Linuxx86_64
7.1.4.000-TIV-TSMSRV-Linuxs390x
7.1.4.000-TIV-TSMSRV-Linuxppc64
7.1.4.000-TIV-TSMSRV-HP-UX
7.1.4.000-TIV-TSMSRV-AIX
IBM Spectrum Protect Server V7.1 Fix Pack 4 (7.1.4.000) Downloads
IBM Tivoli Storage Manager V6.3 Fix Pack 6 (6.3.6.000) Server Downloads

APAR status

• Closed as program error.

Error description

• Starting in 2004 version 2 of the BackInsNormEnhanced verb was
  introduced in Tivoli Storage Manager version 5.3,
  with a data structure different from previous versions.
  
  During node replication the target server fails to recognize
  the old metadata structure. As a result node replication
  keeps aborting on the same file.
  
  Customer/L2 diagnostics
  -----------------------
  Node replication target server
   - - - - - - - - - - - - - - -
  The replication session aborts with this error sequence in the
  actlog:
  
  ANR9999D_3272112867 SmParseBackInsNormE(smnode.c:29047)
      Thread<755421>: Invalid encryption key length in Backup
      operation for session 362034.
  ANR9999D Thread<755421> issued message 9999 from:~
  ANR9999D Thread<755421>  0x00000000ec9c13 OutDiagToCons ~
  ANR9999D Thread<755421>  0x00000000eccc01 outDiagfExt ~
  ANR9999D Thread<755421>  0x00000000c66e65 SmParseBackInsNormE ~
  ANR9999D Thread<755421> 0x00000000c6c008 SmDoBackInsNormEnhanced
  
  Node replication source server
   - - - - - - - - - - - - - - -
  As a result of the session abort by the node replication target
  server, the following error occurs in the actlog of the
  source server:
  
  ANR8216W The server experienced a TCP/IP error while sending
  data
           on socket 33.  Reason 32.
  
  Product versions affected: Tivoli Storage Manager server
                             version 6.3 and newer.
             Initial impact: Medium
        Additional keywords: TSM backup
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Tivoli Storage Manager server users.                     *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in levels 6.3.6 and 7.1.4. Note that   *
  * this is subject to change at the discretion of IBM.          *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms:  AIX, HP-UX, Solaris, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R63A PSY

     UP

• R63H PSY

     UP

• R63L PSY

     UP

• R63S PSY

     UP

• R63W PSY

     UP

• R71A PSY

     UP

• R71H PSY

     UP

• R71L PSY

     UP

• R71S PSY

     UP

• R71W PSY

     UP