Direct links to fixes
APAR status
Closed as program error.
Error description
On Windows, when using the root of a file system for the database and log directories (NTFS or FAT), an error occurs during the server configuration using dsmicfgx: Invalid Directory At least one of the specified directories could not be accessed correctly. If the directory x\y is the root of a FAT or FAT32 volume, create and/or specify a subdirectory of the root directory to continue. This message is misleading as the problem also occurs with NTFS file system types. Customer/L2 Diagnostics: The dsmicfgx.trc will contain the following: Thu Sep 24 13:42:11 EDT 2015 com.tivoli.dsm.ServerConfig.ServerDB.validateDirectory(): enter, Validating dir: C:\tsminst1\TSMdbspace00 Thu Sep 24 13:42:11 EDT 2015 com.tivoli.dsm.ServerConfig.ServerDB.validateDirectory(): enter, MinSize: 0G, must be empty: true Thu Sep 24 13:42:11 EDT 2015 com.tivoli.dsm.ServerConfig.ServerDB.validateDirectory(): Dir exists, checking writability Thu Sep 24 13:42:11 EDT 2015 com.tivoli.dsm.ServerConfig.ServerDB.validateDirectory(): Dir C:\tsminst1\TSMdbspace00\~CSRI0 was created and deleted Thu Sep 24 13:42:11 EDT 2015 com.tivoli.dsm.ServerConfig.ServerDB.validateDirectory(): Checking if dir is empty Thu Sep 24 13:42:11 EDT 2015 com.tivoli.dsm.ServerConfig.ServerDB.validateDirectory(): Exception received Thu Sep 24 13:42:11 EDT 2015 com.tivoli.dsm.ServerConfig.ServerDB.validateDirectory(): FFDC java.io.FileNotFoundException: CTGRI0003E C:\tsminst1\TSMdbspace00 could not be found. at com.ibm.tivoli.remoteaccess.WindowsProtocol.listFiles(WindowsPro tocol.java:3113) at com.tivoli.dsm.ServerConfig.ServerDB.validateDirectory(ServerDB. java:4689) at com.tivoli.dsm.ServerConfig.ServerDB.validateDirectory(ServerDB. java:4594) at com.tivoli.dsm.ServerConfig.ServerDB.setDbDirs(ServerDB.java:319 9) at com.tivoli.dsm.ConfigWizard.DbDirPanel.okToContinue(DbDirPanel.j ava:266) at com.zerog.ia.installer.AAMgr.clickNextButton(Unknown Source) at com.zerog.ia.installer.AAMgr.actionPerformed(Unknown Source) at javax.swing.AbstractButton.fireActionPerformed(AbstractButton.ja va:2029) at javax.swing.AbstractButton$Handler.actionPerformed(AbstractButto n.java:2352) at javax.swing.DefaultButtonModel.fireActionPerformed(DefaultButton Model.java:413) at javax.swing.DefaultButtonModel.setPressed(DefaultButtonModel.jav a:270) at javax.swing.plaf.basic.BasicButtonListener.mouseReleased(BasicBu ttonListener.java:263) at java.awt.Component.processMouseEvent(Component.java:6531) at javax.swing.JComponent.processMouseEvent(JComponent.java:3331) at java.awt.Component.processEvent(Component.java:6296) at java.awt.Container.processEvent(Container.java:2240) at java.awt.Component.dispatchEventImpl(Component.java:4887) at java.awt.Container.dispatchEventImpl(Container.java:2298) at java.awt.Component.dispatchEvent(Component.java:4713) at java.awt.LightweightDispatcher.retargetMouseEvent(Container.java :4843) at java.awt.LightweightDispatcher.processMouseEvent(Container.java: 4503) at java.awt.LightweightDispatcher.dispatchEvent(Container.java:4433 ) at java.awt.Container.dispatchEventImpl(Container.java:2284) at java.awt.Window.dispatchEventImpl(Window.java:2730) at java.awt.Component.dispatchEvent(Component.java:4713) at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:746) at java.awt.EventQueue.access$200(EventQueue.java:114) at java.awt.EventQueue$3.run(EventQueue.java:705) at java.awt.EventQueue$3.run(EventQueue.java:703) at java.security.AccessController.doPrivileged(AccessController.jav a:300) at java.security.ProtectionDomain$1.doIntersectionPrivilege(Protect ionDomain.java:87) at java.security.ProtectionDomain$1.doIntersectionPrivilege(Protect ionDomain.java:98) at java.awt.EventQueue$4.run(EventQueue.java:719) at java.awt.EventQueue$4.run(EventQueue.java:717) at java.security.AccessController.doPrivileged(AccessController.jav a:300) at java.security.ProtectionDomain$1.doIntersectionPrivilege(Protect ionDomain.java:87) at java.awt.EventQueue.dispatchEvent(EventQueue.java:716) at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatc hThread.java:253) at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchTh read.java:172) at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatc hThread.java:161) at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java :157) at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java :149) at java.awt.EventDispatchThread.run(EventDispatchThread.java:102) Caused by: com.starla.smb.SMBException: No such file at com.starla.smb.client.SMBPacket.checkForError(SMBPacket.java:196 ) at com.starla.smb.client.TransPacket.doTransaction(TransPacket.java :429) at com.starla.smb.client.TransSearchContext.StartSearch(TransSearch Context.java:373) at com.starla.smb.client.CIFSDiskSession.StartSearch(CIFSDiskSessio n.java:957) at com.starla.smb.client.DiskSession.StartSearch(DiskSession.java:4 53) at com.ibm.tivoli.remoteaccess.WindowsProtocol.listFiles(WindowsPro tocol.java:3064) ... 42 more Thu Sep 24 13:42:11 EDT 2015 com.tivoli.dsm.ServerConfig.ServerDB.validateDirectory(): exit, rc 209 Thu Sep 24 13:42:11 EDT 2015 com.tivoli.dsm.ServerConfig.ServerDB.setDbDirs(): exit, rc 209 Thu Sep 24 13:42:11 EDT 2015 com.tivoli.dsm.ConfigWizard.DbDirPanel.okToContinue(): rc from setDbDirs was 209 Thu Sep 24 13:42:11 EDT 2015 com.tivoli.dsm.ConfigWizard.DbDirPanel.okToContinue(): failed dir: C:\tsminst1\TSMdbspace00 Thu Sep 24 13:42:11 EDT 2015 com.tivoli.dsm.ConfigWizard.DbDirPanel.okToContinue(): exit209 Initial Impact: Low Tivoli Storage Manager Versions Affected: Tivoli Storage Manager server 7.1 on Windows Additional Keywords: TSM config wizard mount point | MDVPARTL 7.1.3.0-TIV_5698ISMSV | 97357
Local fix
Create one or more subdirectories in the root of the file system and specify those as the database and/or log directories. For example, if the root of the file system is C:\tsminst1\TSMdbspace00, create a subdirectory C:\tsminst1\TSMdbspace00\DB for the database or log directory.
Problem summary
**************************************************************** * USERS AFFECTED: * * All Tivoli Storage Manager server configuration wizard users * **************************************************************** * PROBLEM DESCRIPTION: * * See error description * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in level 7.1.5. Note that this is * * subject to change at the discretion of IBM * ****************************************************************
Problem conclusion
This problem was fixed. Affected platforms: AIX, HP-UX, Linux, Solaris, and Windows.
Temporary fix
Comments
APAR Information
APAR number
IT11573
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
71W
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2015-10-05
Closed date
2015-11-11
Last modified date
2015-11-11
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.3"}]
Document Information
Modified date:
28 August 2023