IBM Support

IT11234: TPC-R WEB GUI CONTAINS WRONG ENCODING FOR MESSAGES IN CERTAIN LANGUAGES

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APAR status

  • Closed as program error.

Error description

  • Messages from TPC-R Web GUI are garbled if due to the operating
    system default support for certain languages that require
    Unicode encoding.
    The problem occurs due to relying on the platform default
    encoding when handling the characters. In this case server uses
    EBCDIC ISO8859-1 encoding but the language format requires
    unicode.
    

Local fix

  • 1) locate and edit the file
    /opt/Tivoli/RM/wlp/usr/servers/replicationServer/jvm.options
    2) Add the following line to the end
    -Dfile.encoding=UTF-8
    3) Restart the server
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users who access TPC-R for zOS from a client that users      *
    * complex character encoding.                                  *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * | fix pack | 5.2.8-TIV-TPC-FP0000 - target 4Q 2015 |         *
    *                                                              *
    *                                                              *
    * http://www-01.ibm.com/support/docview.wss?&uid=swg21320822   *
    *                                                              *
    * The target dates for future fix packs do not represent a     *
    * formal                                                       *
    * commitment by IBM. The dates are subject to change without   *
    * notice.                                                      *
    *                                                              *
    * On zOS the default character set is EBCDIC. The Java JVM for *
    * TPC-R reflects the default JVM installation and therefore    *
    * does not have the proper settings to support complex         *
    * character encoding.                                          *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * none                                                         *
    ****************************************************************
    

Problem conclusion

  • This fix will add the following parameter to
    /opt/Tivoli/RM/wlp/usr/servers/replicationServer/jvm.options
    -Dfile.encoding=UTF-8
    
    And the installer script will not ensure that this property is
    in place for existing installations
    

Temporary fix

  • Insert the following line in
    /opt/Tivoli/RM/wlp/usr/servers/replicationServer/jvm.options
    -Dfile.encoding=UTF-8
    

Comments

APAR Information

  • APAR number

    IT11234

  • Reported component name

    TPC

  • Reported component ID

    5608TPC00

  • Reported release

    526

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-09-15

  • Closed date

    2015-10-06

  • Last modified date

    2015-10-06

  • APAR is sysrouted FROM one or more of the following:

    PI48746

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TPC

  • Fixed component ID

    5608TPC00

Applicable component levels

  • R520 PSY

       UP

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Document Information

Modified date:
22 February 2022