IBM Support

IT11122: PROCESS GOES INTO HOLD HS AFTER RECEIVING EXCEPTION RESPONSE AND RESTARTS ON NODE RESTART

Direct links to fixes

4.7.0.3-SterlingConnectDirectforMicrosoftWindows-x86-fp0003-if015
4.7.0.3-SterlingConnectDirectforMicrosoftWindows-x86-fp0003-if020
4.6.0.5-SterlingConnectDirectforMicrosoftWindows-x86-fp0005-if022
4.7.0.4-SterlingConnectDirectforMicrosoftWindows-x86-fp0004
4.6.0.5-SterlingConnectDirectforMicrosoftWindows-x86-fp0005-if028
4.6.0.6-SterlingConnectDirectforMicrosoftWindows-x86-fp0006
4.7.0.4-SterlingConnectDirectforMicrosoftWindows-x86-fp0004-if007
4.6.0.6-SterlingConnectDirectforMicrosoftWindows-x86-fp0006-if008
4.7.0.4-SterlingConnectDirectforMicrosoftWindows-x86-fp0004-if016
4.6.0.6-SterlingConnectDirectforMicrosoftWindows-x86-fp0006-if009
4.6.0.6-SterlingConnectDirectforMicrosoftWindows-x86-fp0006-if013
4.6.0.6-SterlingConnectDirectforMicrosoftWindows-x86-fp0006-if015
4.7.0.5-SterlingConnectDirectforMicrosoftWindows-x86-fp0005
4.6.0.6-SterlingConnectDirectforMicrosoftWindows-x86-fp0006-if018
4.7.0.4-SterlingConnectDirectforMicrosoftWindows-x86-fp0004-if023
4.7.0.5-SterlingConnectDirectforMicrosoftWindows-x86-fp0005-if006
4.7.0.5-SterlingConnectDirectforMicrosoftWindows-x86-fp0005-if013
4.7.0.5-SterlingConnectDirectforMicrosoftWindows-x86-fp0005-if016
4.7.0.5-SterlingConnectDirectforMicrosoftWindows-x86-fp0005-if025
4.7.0.6-SterlingConnectDirectforMicrosoftWindows-x86-fp0006
4.7.0.6-SterlingConnectDirectforMicrosoftWindows-x86-fp0006-if005
4.7.0.6-SterlingConnectDirectforMicrosoftWindows-x86-fp0006-if006
4.7.0.6-SterlingConnectDirectforMicrosoftWindows-x86-fp0006-if012
4.7.0.7-SterlingConnectDirectforMicrosoftWindows-x86-fp0007
4.7.0.7-SterlingConnectDirectforMicrosoftWindows-x86-fp0007-if001
4.7.0.7-SterlingConnectDirectforMicrosoftWindows-x86-fp0007-if009
4.7.0.7-SterlingConnectDirectforMicrosoftWindows-x86-fp0007-if016
4.7.0.7-SterlingConnectDirectforMicrosoftWindows-x86-fp0007-if018
4.7.0.7-SterlingConnectDirectforMicrosoftWindows-x86-fp0007-if021
4.7.0.7-SterlingConnectDirectforMicrosoftWindows-x86-fp0007-if023
Sterling Connect:Direct for Microsoft Windows 4.6.0 Fix Packs

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APAR status

  • Closed as program error.

Error description

  • A process had failed with an exception response, such as:
    LSMG622I  An exception response was received during process
    exec.
      SCPA024I  Input LRECL > output LRECL detected, noncompressed
    file.
    
    The process was then moved into HOLD HS (instead of HOLD HE):
      TCQ queue change from EXEC to TIMR, status RE.
      TCQ queue change from TIMR to HOLD, status HS.
    
    When the node was restarted at a later time, the process
    restarted unexpectedly.
    

Local fix

  • STRRTC - 460012
    VF / VF
    Circumvention: None
    

Problem summary

  • Users Affected:
    Sterling Connect:Direct for Windows 4.5.00
    Sterling Connect:Direct for Windows 4.5.01
    Sterling Connect:Direct for Windows 4.6.0
    Sterling Connect:Direct for Windows 4.7.0
    
    Problem Description:
    When a process fails with an exception response, like LSMG622I
    and SCPA024I, it was moved to the HOLD queue but with a wrong
    status of HS. As a side effect of this status, the process will
    get restarted at the next node startup.
    
    Platforms Affected:
    Windows
    

Problem conclusion

  • Resolution Summary:
    Updated exception handling to correctly move the process to
    HOLD HE.
    
    Delivered In:
    Sterling Connect:Direct for Windows 4.5.00 Build 057 Fix 117
    Sterling Connect:Direct for Windows 4.5.01 Build 023 Fix 82
    Sterling Connect:Direct for Windows 4.6.0.5_iFix018
    Sterling Connect:Direct for Windows 4.7.0.3_iFix013
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT11122

  • Reported component name

    STR CD FOR WIND

  • Reported component ID

    5725C9908

  • Reported release

    460

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-09-09

  • Closed date

    2015-09-11

  • Last modified date

    2015-09-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR CD FOR WIND

  • Fixed component ID

    5725C9908

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSRRVY","label":"Sterling Connect:Direct for Microsoft Windows"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"4.6","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
25 August 2023